Lucia Weiss
Frankston,VIC
Summary
Trustworthy and dedicated Front end Member with 2 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
4
4
years of professional experience
Work History
Swim Instructor
PARC
02.2024 - Current
- Prepared equipment before each class class and stored items promptly after classes.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
Customer Service, Chasier
Woolworths Group
02.2022 - Current
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Greeted customers in a friendly and professional manner
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently.
Customer Service
Olive and Pineapple
02.2021 - 12.2021
- Packaged pizzas for delivery and ensured quality prior to leaving the store
- Managed inventory of ingredients and other supplies to ensure timely restocking
- Monitored the pizza in the oven to ensure consistent quality
- Developed and maintained relationships with key customers, resulting in a X% increase in sales.
Cashier/Kicthen Hand
Cripps Fish and Chips
12.2020 - 06.2021
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Greeted customers in a friendly and professional manner
- Ensured that recipes were followed accurately and consistently
- Performed kitchen maintenance tasks, such as cleaning and organizing equipment.
Education
High School Diploma -
John Paul College
Frankston, VIC09.2024
Skills
- Communication
- Customer Service
- Teamwork and Collaboration
- Reliable and trustworthy
References
- Emily Scott, John Paul College, emilyscottdesign@icloud.com, 0400 221 003
- Abhi Gutpa, Olive and Pineapple, oliveandpineapple151@gmail.com, 0410 031 357
Extracurricular Activities
Freestyle Wrestler, AtheletePro Aus, Frankston, Present, Ever since a young age, I've been involved in the sport of Freestyle Wrestling. Where I've competed at a national level and have won many titles and awards. I hope one day to reach an international level where I will strive for many more titles and awards. In my club I often take the younger kids through classes and drills if the coach is busy or not present, I am great with kids and able to lead them with a positive attitude.
Timeline
Swim Instructor
PARC
02.2024 - Current
Customer Service, Chasier
Woolworths Group
02.2022 - Current
Customer Service
Olive and Pineapple
02.2021 - 12.2021
Cashier/Kicthen Hand
Cripps Fish and Chips
12.2020 - 06.2021
High School Diploma -
John Paul College
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