Lucie Delahaye
458 Anzac Parade, Kingsford,NSW
Summary
Dynamic professional with a strong focus on customer satisfaction, backed by extensive experience in retail, real estate, and hospitality. Proven adaptability and efficiency have led to consistently positive feedback from employers. Committed to contributing to organizational success through dedication and resourcefulness.
Available immediately for new opportunities.
Overview
5
5
years of professional experience
Work History
Manual Worker
La Poste
Lesquin, France
10.2024 - 12.2024
- Quickly replenish the machine with leaflets, so you can group them together and distribute them more easily throughout France.
- Move quickly so as not to delay the organization.
- Use and maintain a variety of equipment, including hand and power tools, such as stackers.
- Perform physical activities requiring heavy lifting, walking, and standing for long periods.
Order Picker
McDonald's
Ronchin, France
09.2024 - 09.2024
- Ability to understand and act quickly.
- Be fast, efficient, and error-free.
- Keep kitchen equipment and utensils clean and organized.
- Help plate and present food for service.
- Perform additional tasks as assigned by the chef or supervisor.
Barman and Waitress
Café Peacock
Lille, France
09.2024 - 09.2024
- Prepare and restock beer, wine, spirits, fruit juices, sodas, and some food, according to customer requests at Lille's Braderie event.
- Collect and organize daily cash totals and tips.
- Remain calm and collected during busy periods, promoting excellent customer service.
- Verify customers' identity to ensure they are old enough to purchase alcohol.
Real Estate Consultant (work-study)
MR Agency Real Estate
Paris, France
09.2023 - 08.2024
- Developing my versatility for the different kinds of luxury properties: residential and commercial, for rent, and for sale.
- Create customized presentations with Canva to showcase the quality of properties, all within a given deadline.
- Building strong relationships with clients and real estate agents to obtain a broad network, and long-term business relationships.
- Find properties to offer, manage, and schedule appointments, draw up contracts, purchase agreements, and leases, and ensure follow-up.
- Organize open days and other events for new and former customers.
Travel Experience
1 month in Brazil and 3 months in Mexico
, South America
01.2023 - 04.2023
- Odd jobs on the beach, such as preparing and serving cocktails, and arranging deckchairs.
- Cultural adaptability in a new environment, and an improved level of Spanish.
- Autonomy and organization of itineraries and optimization of financial resources.
- Develop social and interpersonal skills by networking with people from different cultures.
- Strengthen personal development, open-mindedness, and broaden global perspectives.
Sales Advisor (work-study)
SNCF (french train company)
Lille, France
09.2020 - 08.2022
- Advise customers according to their needs, and propose the most appropriate product (ticket, discount card, season ticket, etc.).
- Demonstrate product features and benefits to potential customers.
- Greets customers by directing them to the right department to manage store traffic and enhance their customer experience.
- Resolve customer complaints effectively, with empathy, and understanding.
- Participate in team brainstorming sessions to develop new promotional ideas based on customer preferences and buying habits.
Saleswoman (internship)
Tommy Hilfiger
Roubaix, France
01.2020 - 01.2020
- Operating a cash register, handling cash, and processing credit card transactions.
- Maintain a well-stocked and organized sales floor with the latest merchandise.
- Provide every customer with full assistance from the moment they enter the store, through to choosing merchandise, and finalizing purchases.
- Use excellent verbal skills to engage customers in conversation, and effectively determine their needs and requirements.
Education
Bachelor's Degree - Real Estate Management And Negotiation
IMSI - IGS Group
Paris, 10th08-2024
University Degree - Commercialization Techniques
University of Lille - IUT C
Roubaix08-2022
High National Degree STMG - Management Sciences And Technologies
La Salle
Lille01.2019
Skills
- Quick adaptability to new jobs
- Strong experience in customer relations
- Cash register operation
- Good stress and pressure management
- Ensuring cleanliness compliance
- Effective Multitasking
Languages
French
Native/ Bilingual
English
Professional
Spanish
Limited
Affiliations
- Travelling
- Cooking
- Running
- Photography
- Reading
IT skills
- Pack Office (Excel, Word, PowerPoint)
- Canea
Timeline
Manual Worker
La Poste
10.2024 - 12.2024
Order Picker
McDonald's
09.2024 - 09.2024
Barman and Waitress
Café Peacock
09.2024 - 09.2024
Real Estate Consultant (work-study)
MR Agency Real Estate
09.2023 - 08.2024
Travel Experience
1 month in Brazil and 3 months in Mexico
01.2023 - 04.2023
Sales Advisor (work-study)
SNCF (french train company)
09.2020 - 08.2022
Saleswoman (internship)
Tommy Hilfiger
01.2020 - 01.2020
Bachelor's Degree - Real Estate Management And Negotiation
IMSI - IGS Group
University Degree - Commercialization Techniques
University of Lille - IUT C
High National Degree STMG - Management Sciences And Technologies
La Salle
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