Lucimara Balint
Perth
Overview
19
19
years of professional experience
Work History
Tarot Reader
Tarot tea and treasures LTD
Tauranga, North Island
01.2020 - Current
Cafe Manager
Deco Eatery
Auckland, North Island
12.2016 - 01.2019
- Oversaw daily operations of the cafe, ensuring compliance with all health codes and regulations.
- Managed cafe inventory levels by following ordering practices.
- Resolved customer complaints promptly while maintaining high standards of hospitality.
- Delivered positive customer experiences by driving consistent and personal service and thoughtful recommendations.
- Recruited, trained and supervised a team of baristas, cooks and shift supervisors.
- Oversaw product quality, preparation and presentation standards.
- Communicated with cafe team on key issues and messages, creating culture that demonstrated company values.
- Cultivated relationships with vendors to secure competitive pricing on food and beverage items.
- Experienced in customer service and team management, with strong communication and problem-solving skills.
- Proven ability to maintain high standards and cultivate positive relationships in dynamic environments.
- Hard worker experienced in problem-solving, service and time management.
Laboratory assistant
Savannah Nickel Mines
01.2015 - 01.2016
- Taking samples with corresponding shipment allotments.
- Analysing sample moistures and recording results.
- Relaying my results to Port Manager for quality control on shipment.
- Data entry of all sampling.
- Auditing and ordering PPE for port operations staff while loading ship.
- Use of Skid steer loader on clean up.
Café Manager
My Health Food Market
01.2014 - 01.2015
- Opening and closing store.
- Cash handling.
- Training staff.
- Quality control.
- Making orders and stock control.
- Customer Service.
- Creating promotions and rotating products.
Bar manager and Utilities
Sodexo
01.2010 - 01.2014
- Responsible for all Bar activities.
- Making orders & stock taking.
- Developing strong relationships with suppliers and Key Customers.
- General management.
- Open and closing.
- Handling cash.
- Managing and training new staff.
Sales consultant
Farmers NZ
01.2007 - 01.2010
- Customer service and sales.
- Quality control.
- Stock rotation.
- Pricing Merchandising.
- Consistently meeting and exceeding KPI's.
Café worker
Age Concern NZ
Paeroa, Waikato
07.2023 - 12.2024
- Provided exceptional customer service while taking orders, serving food and drinks, and handling cash transactions.
- Cleaned and sanitized workstations, counters, steam tables and other equipment.
- Provided the highest quality of service to customers at all times.
- Brewed coffee and tea and restocked creamers and sweeteners.
- Prepared coffee drinks quickly and accurately according to company recipes or customer specifications.
- Successfully completed opening and closing duties including counting money in the register drawer at end of shift.
- Managed daily food service operations including staff scheduling, customer service, inventory control, and meal preparation.
- Set up dining areas for meals and clear them following meals.
- Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary.
- Organized eating, service, and kitchen areas.
Timeline
Café worker
Age Concern NZ
07.2023 - 12.2024
Tarot Reader
Tarot tea and treasures LTD
01.2020 - Current
Cafe Manager
Deco Eatery
12.2016 - 01.2019
Laboratory assistant
Savannah Nickel Mines
01.2015 - 01.2016
Café Manager
My Health Food Market
01.2014 - 01.2015
Bar manager and Utilities
Sodexo
01.2010 - 01.2014
Sales consultant
Farmers NZ
01.2007 - 01.2010