Lucinda Chandler
Melbourne,VIC
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Operating with Impact, with the intention of building a passionate and impactful career.
Overview
1
1
Certification
Work History
Regional Manager
Sheike
Melbourne, VIC
2023 - Current
- Achieving business goals and revenue targets within the region.
- Overseeing daily operations, managing budgets, and setting performance objectives.
- Development of team. Huge focus that the team are developing in all aspects of the business for their self growth.
- Recruiting, training, and supporting managers as well as conducting regular performance appraisals.
Visual Merchandising Manager
Sheike
Melbourne, VIC
2021 - Current
- Driving revenue into the business through display.
- Analyzing multiple reports, to make cohesive commercial decisions for that specific store, to attract and entice the customer to buy.
- Created cohesive displays that highlighted products, maximized space, and reinforced brand identity.
- Managed the design of window displays and in-store fixtures to ensure consistency with corporate standards.
- Inspired and trained team members in both creative and logistical aspects of visual merchandising, equipping colleagues to design and implement innovative displays.
Event Labor & Traffic Control
Event Operations Group Australia
Melbourne, VIC
2020 - 2023
- Helped with prep, set up, and breakdown of community and public events.
- Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
- Maintained safe traffic practices.
- Directed vehicles around construction sites and event sites and directed drivers through road blocks
- Managed setup and removal of temporary traffic control equipment and signs.
- Ensured compliance with local laws, regulations and ordinances related to motor vehicle operation, parking and loading and unloading zones.
Flagship Store Manager
Sheike
Melbourne, VIC
2020 - 2021
- Developed strategies for increasing sales and improving customer service.
- Coached, managed and developed teams to provide exceptional service and achieve sales goals.
- Managed daily operations of the store, including opening and closing procedures.
- Monitored inventory, cash, and payroll processes to keep location running smoothly.
- Managed visual merchandising, maintaining standards and elevating customer experience.
Cluster Manager
Seed Heritage
Sorrento, VIC
2018 - 2020
- Managed budgets for the cluster, ensuring financial targets were achieved within agreed timelines.
- Coached, managed and developed teams to provide exceptional service and achieve sales goals across multiple locations.
- Provided guidance and support to staff on operational procedures, policies and processes.
- Monitored inventory, cash, and payroll processes to keep location running smoothly.
- Managed visual merchandising, maintaining standards and elevating customer experience.
Flagship Store Manager
Windsor Smith
Melbourne, VIC
2016 - 2018
- Established store tactics and strategies to achieve operational performance and sales goals.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
Personal Trainer & Team Coach
Aerodance
Melbourne, VIC
2013 - 2018
- Created nutritional plans that support overall health goals of clients.
- Motivated clients to reach their personal best by providing positive reinforcement.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
Store Manager
Lorna Jane
Melbourne, VIC
2016 - 2018
- Established store tactics and strategies to achieve operational performance and sales goals.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
Senior Store Manger & Acting Regional Manager
Lovisa
Melbourne, VIC
2010 - 2016
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Provided guidance and support to employees on how best to handle difficult customers or situations.
- Trained new staff members on policies, procedures, product knowledge and selling techniques.
- Improved productivity initiatives, managing budgets and accounts, coordinating rosters on performance.
- Managed regional operations when required including sales across the state, driving targets, inventory control, staffing, logistics, customer service.
Administration Officer
Ozchild, Australian Child Support
Melbourne, VIC
2010 - 2013
- Provided administrative support to senior management staff, including diary management, travel arrangements and document preparation.
- Answered incoming telephone calls and responded to customer enquiries promptly and courteously.
- Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.
- Developed and implemented effective office procedures to ensure smooth running of the organisation.
- Updated and successfully cleared high volume of files daily with reliable accuracy.
Skills
- Sales Strategist
- Team Development
- Performance Management
- Operational Management
- Payroll and Budgeting
- Office Management
- Data Interpretation
- Traffic Control Supervisor
- Physical Conditioning
- Activity Planning
- Motivational leader
Certification
- Diploma of Visual Merchandising- Kangan Institute
- Cert 3 and 4 in Fitness- Australian Institute of Fitness
- Traffic Control Ticket- RIIWHS205E Control traffic with stop-slow bat
- Traffic Management Ticket- RIIWHS302E - Implement traffic management plans
- Construction White Card
References
References available upon request.
Timeline
Regional Manager
Sheike
2023 - Current
Visual Merchandising Manager
Sheike
2021 - Current
Event Labor & Traffic Control
Event Operations Group Australia
2020 - 2023
Flagship Store Manager
Sheike
2020 - 2021
Cluster Manager
Seed Heritage
2018 - 2020
Flagship Store Manager
Windsor Smith
2016 - 2018
Personal Trainer & Team Coach
Aerodance
2013 - 2018
Store Manager
Lorna Jane
2016 - 2018
Senior Store Manger & Acting Regional Manager
Lovisa
2010 - 2016
Administration Officer
Ozchild, Australian Child Support
2010 - 2013
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