Lucinda Fenton
Sorrento,WA
Summary
I'm a motivated and personable undergraduate student with a strong work ethic and a passion for learning. With over one year of experience in a fast-paced office environment, I'm currently seeking a new opportunity to grow my skills in a part-time or casual role. I'm available to start immediately and excited about the chance to contribute and learn in a new environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support Officer
Expert Hearing Care
07.2024 - Current
- Provided comprehensive administrative support, including data entry, appointment scheduling, and document management, ensuring accuracy and confidentiality.
- Utilised both Windows and Apple computers for daily tasks, demonstrating strong computer literacy across platforms.
- Delivered professional customer service, assisting clients in person, over the phone, and via email, resolving queries efficiently and courteously.
- Collaborated with colleagues to achieve team goals and maintain a positive, productive office environment.
- Managed incoming calls, directed enquiries, and supported the smooth operation of the support office.
Specialist Volunteer
Fiona Stanley Hospital, State Rehabilitation Service
03.2023 - 07.2023
- Assisted in the state rehabilitation service, supporting patients in brain recovery wards through regular visits and compassionate engagement.
- Worked alongside medical professionals and volunteers to provide comfort and encouragement to patients undergoing rehabilitation.
- Demonstrated empathy, discretion, and professionalism while helping patients and their families navigate recovery.
Volunteer Medic
Perth Medical Volunteers
03.2023 - 06.2023
- Attended public events as part of a team of volunteer medics, providing first aid and support to individuals experiencing illness or injury.
- Responded promptly and effectively to medical incidents, ensuring the safety and well-being of event attendees.
- Collaborated with fellow medics to deliver coordinated care and maintain readiness for emergencies.
Crew Member
HOYTS Cinema
03.2023 - 06.2023
- Ensured guests received outstanding customer service, assisting with ticketing, concessions, and general enquiries.
- Contributed to cinema maintenance, including cleaning and preparing auditoriums for screenings.
- Supported a welcoming and positive atmosphere for guests and staff, working collaboratively with team members.
- Assisted in resolving guest concerns and enhancing the overall cinema experience.
Education
Bachelor of Biomedical Science -
Edith Cowan University
11.2025
Certificate II - Community Services, Certificate IV in Preparation for Health and Nursing studies
North Metropolitan TAFE
01.2024
Year 11 certificate of completion - undefined
ALTA-1
Mullaloo, Perth01.2023
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Duncraig Senior High School
01.2022
Skills
- Communicate clearly and professionally with customers, clients, and team members
- Handle multiple tasks at once while staying organized and on time
- Strong computer skills with Microsoft Office and excellent overall tech literacy
- Adapt quickly and stay calm under pressure
- Maintain confidentiality and handle sensitive information with discretion
- Fast learner with a positive, can-do attitude
- Reliable, punctual, and proactive in getting things done
- Teamwork and collaboration skills
Certification
- CERTIFICATE IV in Preparation for Health and Nursing studies
- CERTIFICATE II in Community Services
- First aid certificate (HLTAID009, HLTAID010, HLTAID011)
- Working with Children Check
- Drivers License
Timeline
Support Officer
Expert Hearing Care
07.2024 - Current
Specialist Volunteer
Fiona Stanley Hospital, State Rehabilitation Service
03.2023 - 07.2023
Volunteer Medic
Perth Medical Volunteers
03.2023 - 06.2023
Crew Member
HOYTS Cinema
03.2023 - 06.2023
Certificate II - Community Services, Certificate IV in Preparation for Health and Nursing studies
North Metropolitan TAFE
Year 11 certificate of completion - undefined
ALTA-1
undefined
Duncraig Senior High School
Bachelor of Biomedical Science -
Edith Cowan University