Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucinda Bollinger

Ladysmith,NSW

Summary

Kind Apprentice Hairdresser seeking an apprentice position in the wagga wagga area. Competent in assisting stylists with preparing clients for treatments, colours foils, balayage and perms. Enthusiastic and ambitious with extensive knowledge of hairdressing trends.

Overview

9
9
years of professional experience

Work History

Apprentice Hairdresser

Heavenly Hair Skin and Nails
Forresthill, Nsw
06.2023 - 04.2024
  • Greeted and welcomed clients in a professional manner.
  • Provided consultation services to customers regarding their hairstyle needs and expectations.
  • Performed hair styling, cutting, colouring and other treatments as requested by clients.
  • Assisted senior stylists with shampooing, conditioning, blow-drying and styling of hair.
  • Maintained cleanliness and hygiene in the salon at all times.
  • Cleaned tools such as scissors, combs and brushes after each client's visit.
  • Advised clients on home care products for their hair type.
  • Assisted senior hairdressers with reception duties such as booking appointments, handling payments.
  • Demonstrated knowledge of different types of haircuts and styles according to the customer's preference.
  • Attended training sessions conducted by senior staff members to update skillset.
  • Prepared dyes, tints or bleaches needed for colouring procedures according to instructions from a qualified hairdresser.
  • Explained how to use various hair care products correctly.
  • Ensured that all equipment was properly sterilized between uses.
  • Organised workstations and ensured that they were well stocked with necessary supplies.
  • Provided friendly customer service throughout the entire appointment process.
  • Kept salon tidy and clean by sweeping away cut hair, washing dirty linens and emptying trash.
  • Created comfortable salon experiences for clients by offering drinks, snacks and chair adjustments throughout appointments.
  • Carried out simple hair treatments under supervision of qualified stylists to gain experience while establishing rapport with clientele.
  • Worked with senior stylists to create showcase hairpieces to gain professional salon experience and techniques.
  • Prepared bleach, toner and gloss with accurate measurements as requested by senior stylist.
  • Worked with 7 hairdressers and assisted in all areas, including coloring, styling and cutting.
  • Maintained stock of clean drying towels by washing and drying laundry during slow business hours.

Hair Salon Assistant

Style Addiction Hair and Beauty
Dapto, Nsw
01.2017 - 12.2018
  • Ordered materials, supplies, or equipment needed for providing services.
  • Followed safety protocols while performing tasks in the salon.
  • Suggested additional services that would benefit the customer's needs.
  • Greeted customers and provided excellent customer service.
  • Assisted stylists in shampooing, conditioning, cutting, coloring and styling hair.
  • Cleaned and sanitized all salon tools and equipment.
  • Provided advice on hair care products to clients.
  • Organized the salon by tidying up shelves and displays.
  • Set up stations for stylists before their appointments with clients.
  • Prepared color formulas as directed by stylists.
  • Maintained a clean work environment throughout the day.
  • Scheduled client appointments using the computer system.
  • Performed basic receptionist duties such as answering phones and taking messages.
  • Checked out customers at the end of their visit.
  • Stocked shelves with new products when needed.
  • Kept track of inventory levels in order to reorder supplies as necessary.
  • Processed payments from customers for services rendered.
  • Helped maintain records of customer visits, including notes about services performed or products purchased.
  • Provided assistance to other staff members during busy times.
  • Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.
  • Checked in customers for appointments and notified stylists of clients' arrival.
  • Processed payments, took appointments and assisted with management of flow of patron visits when needed.
  • Administered shampoos and massages to patrons, communicating regarding shampoo and temperature preferences to prepare hair for styling afterwards.
  • Performed relaxing head and scalp massages for customers.
  • Maintained client records within computer system, gathering personal contract information, treatment needs and style preferences for use upon future visits.
  • Applied specialized shampoos and other hair products to treat scalp illnesses, hair loss or damage due to poor treatment or excessive exposure to elements.
  • Recommended haircare products to patrons based on hair type and style preferences, offering input on washing and styling regimen for greater convenience and health.
  • Scheduled client appointments.
  • Responded to customer inquiries by phone, email and in person.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Updated and maintained customer information records and beauty services provided.
  • Operated cash registers to receive payments from patrons.
  • Used curlers, rollers and curling irons to press and curl hair.
  • Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
  • Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
  • Bleached, dyed or tinted hair using applicator or brush.
  • Shampooed, conditioned and dried hair and scalp or hairpieces.
  • Demonstrated and sold hair care products and cosmetics.
  • Combed, brushed and sprayed hair or wigs to set style.
  • Massaged and treated scalp using hands, fingers or vibrating equipment.
  • Applied water or setting, straightening or waving solutions to hair.
  • Shaved, trimmed and shaped beards and mustaches.

Owner/Operator

self employed
Cringila, Nsw
01.2015 - 12.2018
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Oversaw hiring process for new employees, from recruiting to onboarding training.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Negotiated contracts with clients for products or services rendered by the company.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces in all areas of the facility.
  • Cleaned restrooms, including toilets, sinks, showers and bathtubs, and mirrors.
  • Stocked restroom supplies such as toilet paper, soap, and paper towels.
  • Emptied all wastebaskets and disposed of trash in designated receptacles.
  • Scrubbed walls to remove dirt and grime.
  • Maintained cleaning equipment in good working condition.
  • Sanitized all high-touch areas using approved chemicals.
  • Performed weekly deep cleanings of restrooms and other common areas.
  • Assisted with special projects related to cleaning or maintenance when needed.
  • Replaced light bulbs as necessary throughout the building.
  • Disinfected furniture and equipment after use by customers or staff.
  • Followed safety protocols while performing tasks such as ladder climbing or chemical handling.
  • Recorded daily activities accurately in logbooks provided by management.
  • Responded to emergency cleaning requests to meet client expectations.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Restocked supplies, replacing toiletries, liners and soaps.

Education

Cert 3 Hairdressing - Trade Hairdresser

Riverina Tafe
Wagga Wagga, NSW
06-2026

Product Knowledge - Hairdressing

Pravana
Temora
03-2024

Colour Copper Course - Hairdressing

Jeval
Wagga Tafe
02-2024

Cert 3 Beautician Services - Beautician

Illawarra Tafe
West Wollongong
01-2017

Skills

  • Up-selling
  • foiling and balayage techniques
  • perming
  • basic cutting
  • Razor cutting
  • Punctuality
  • Marketing
  • Shampooing and Conditioning
  • Team Collaboration
  • Professionalism
  • Continuous Improvement
  • Client Services
  • Styling
  • Salon maintenance
  • Blow drying
  • Braiding and weaving
  • Sanitation Practices
  • Salon Management
  • Hair Styling
  • Adaptable to Changing Client Needs
  • Creativity and Originality
  • Decision-Making
  • Cash Register Operation
  • Attention to Detail
  • Excellent Communication
  • Self Motivation
  • Scalp Massage
  • Multitasking
  • Reliability
  • Adaptability and Flexibility

Timeline

Apprentice Hairdresser

Heavenly Hair Skin and Nails
06.2023 - 04.2024

Hair Salon Assistant

Style Addiction Hair and Beauty
01.2017 - 12.2018

Owner/Operator

self employed
01.2015 - 12.2018

Cert 3 Hairdressing - Trade Hairdresser

Riverina Tafe

Product Knowledge - Hairdressing

Pravana

Colour Copper Course - Hairdressing

Jeval

Cert 3 Beautician Services - Beautician

Illawarra Tafe

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Lucinda Bollinger