Dynamic and compassionate professional with knowledgeable experience in caregiving and client satisfaction. Proven ability to implement personalised care plans while ensuring safety and comfort. Skilled in food preparation and adept at facilitating clear communication, enhancing client satisfaction and fostering positive relationships in high-pressure environments.
Hi, I’m
Lucinda Tobin
Sanctuary Point,NSW
Summary
Overview
8
years of professional experience
Work History
Woolworths
Online Shopper
03.2025 - 08.2025
Job overview
- Produced careful action with all orders so that they will be received in the best possible manner. Packaging was at it's finest and longest date always.
- Ensured compliance with health and safety standards while handling products. Making sure chilled orders were at a safe temperature while packed and before delivery.
- Developed a wide knowledge of stock and memorised store layouts which not only enabled me to complete orders quickly, but to navigate my workplace for in-store customers.
- Maintained a friendly and understanding atmosphere while dealing with high stress and confrontational situations that would occur with website malfunctions; over the phone or in person.
KLM Disabilities
Disability Caretaker
02.2024 - 12.2024
Job overview
- Implemented personalised care plans to address specific needs and preferences for my client whilst monitoring day to day life to create plans that will improve health.
- Monitored and recorded client health status, reporting changes to healthcare professionals promptly. Obtained important health information in case of emergencies.
- Transported client and attended appointments, providing physical and emotional support at all times. Notetaking that is redirected to her coordinator was done at the end of each appointment.
- Communicated effectively with client families to keep them informed about progress and any concerns that arose.
- Maintained a safe and clean living environment for client, promoting a positive mind space and reducing the risk of injury. Animals are taken into account and are nurtured no matter their attitude.
Subway
Food Service Handler
03.2024 - 08.2024
Job overview
- Prepared food items according to my workplaces qualifications and safety standards.
- Operated in the kitchen efficiently, ensuring cleanliness and compliance with health regulations. Ensuring my space is clear and safe to move around when experiencing high stress situations.
- Assisted customers with menu selections, promoting any new items and upselling products.
- Maintained inventory levels by restocking supplies and communicating when orders were needing restocking.
The Holidays Collection
Cleaner
12.2022 - 03.2023
Job overview
- Ensured cleanliness and organisation of each guests accommodation to enhance overall satisfaction whilst showcasing a homey feel.
- Operated cleaning equipment effectively while adhering to safety standards and protocols.
- Trained new staff on proper cleaning techniques and equipment usage for optimal performance.
- Implemented eco-friendly cleaning practices, promoting sustainability within the workplace.
- Cleaned and sanitised bathrooms, kitchens and other similar areas according to established protocols.
- Working around customer chemical wants.
Fortune Fountain Chinese Restaurant
Waitress
11.2022 - 01.2023
Job overview
- Delivered exceptional customer service in a fast-paced environment while creating familiar bonds with reoccurring patrons to make it known all of them are heard and seen when using the establishment.
- Maintained cleanliness and organisation of dining area and kitchen.
Woolworths
Online Shopper
09.2021 - 01.2022
Job overview
Choice Pharmacy
Receptionist
09.2017 - 11.2017
Job overview
- Collaborated with team members to enhance customer service experience in the pharmacy.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance with education through my pharmacist and boss.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organised work space which in return created a family friendly environment for well and unwell patients
Education
Novo EducationVincentia, NSW
University Overview
- Cafe Skills - Tafe Course
- Land care and Management - Tafe Course
Bomaderry HighschoolBomaderry, NSW
University Overview
Nowra Christian SchoolNowra, NSW
University Overview
Skills
- Compassionate caregiving and attentive to clients
- Heavy lifting
- Housekeeping tasks and cleaning
- Food preparation and allergen awareness
- Safety and situational awareness
- Transportation assistance
- Fast learning and detail orientated
- Adaptable to varying schedules
- Facilitate clear communication between parties
Timeline
Online Shopper
Woolworths
03.2025 - 08.2025
Food Service Handler
Subway
03.2024 - 08.2024
Disability Caretaker
KLM Disabilities
02.2024 - 12.2024
Cleaner
The Holidays Collection
12.2022 - 03.2023
Waitress
Fortune Fountain Chinese Restaurant
11.2022 - 01.2023
Online Shopper
Woolworths
09.2021 - 01.2022
Receptionist
Choice Pharmacy
09.2017 - 11.2017
Novo Education
Bomaderry Highschool
Nowra Christian School