Summary
Overview
Work History
Education
Skills
Timeline
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Lucy Alvarez

Upper Woodstock,TAS

Summary

Performance-driven Operations expert experienced with streamlining processes, improving workflow efficiency and implementing strategic initiatives to enhance overall productivity.

Overview

16
16
years of professional experience

Work History

VP, Product & Operations

Digital Remedy
10.2018 - Current
  • Spearheaded cross-functional initiatives across departments to achieve business goals and enhance overall productivity
  • Increased company growth through collaboration with client services and marketing departments.
  • Facilitated agile ceremonies - backlog grooming, sprint planning, product releases
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.

VP, Editorial Operations

Digital Remedy
03.2013 - 10.2018
  • Established and implemented workflows to streamline editing processes.
  • Strategised creative content plans to deliver value to target audiences in alignment with company goals.
  • Collaborated with social and marketing teams to develop and execute consistent editorial voice across multiple platforms.
  • Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
  • Recruited and supervised writers producing high-volume content and worked effectively with both in-house and freelance professionals.
  • Delegated and tracked each staff member's assignments and deadlines.

Executive Assistant & Alumni Coordinator

Bond University
04.2008 - 07.2011
  • Updated and maintained confidential databases and records.
  • Managed executive calendars, phone calls, email inquiries and corordinated travel arrangements.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Conducted research and analyzed data to provide detailed reports on various business topics.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Produced and distributed magazine and newsletters
  • Performed event coordination - managing logistics and operations

Education

Diploma - Event Management With Public Relations

Event Management Training Australia
Brisbane
09.2009

Bachelor - Film & Television

Bond University
Gold Coast
12.2003

Skills

  • Google Suite
  • Microsoft Office Suite
  • Change Management
  • Project Management
  • Atlassian
  • Pendo
  • Attention to Detail
  • Quality Assurance

Timeline

VP, Product & Operations

Digital Remedy
10.2018 - Current

VP, Editorial Operations

Digital Remedy
03.2013 - 10.2018

Executive Assistant & Alumni Coordinator

Bond University
04.2008 - 07.2011

Diploma - Event Management With Public Relations

Event Management Training Australia

Bachelor - Film & Television

Bond University
Lucy Alvarez