Lucy Bamblett
Penrith,NSW
Summary
Dynamic and detail-oriented receptionist with proven organizational skills at Wyanga Aged Care. Expert in appointment scheduling and data entry, consistently enhancing client satisfaction through effective communication. Maintained a professional reception area, contributing to a welcoming environment and ensuring seamless operations. Recognized for exceptional telephone skills and ability to manage multiple tasks efficiently.
Overview
2
2
years of professional experience
Work History
Programs Assistant
Wyanga Aged Care
03.2024 - 03.2025
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Managed both digital and physical filing systems and retrieved documents as required.
- Prepared clearly written and formatted documents and reports.
Receptionist
Wyanga Aged Care
07.2023 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
HSC -
Cowra High School
Cowra 09.2022
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Appointment scheduling
- File management
Timeline
Programs Assistant
Wyanga Aged Care
03.2024 - 03.2025
Receptionist
Wyanga Aged Care
07.2023 - 03.2024
HSC -
Cowra High School
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