Lucy beach
Seville
Summary
Creative dress-maker and textile artist, and dedicated business owner committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
19
19
years of professional experience
Work History
Business Owner
Owner of Retail and Art Space
12.2014 - Current
- Managed daily operations of a retail and art space in Belgrave, enhancing the establishment's local presence
- Curated and organized art exhibitions and featured artists from diverse backgrounds, attracting a wide audience
- Facilitated workshops and events that engaged the community and promoted local artists' work effectively
- Pioneered innovative marketing campaigns that combined artistic expression with product promotion
- Built a successful shop with over 80 local makers and artists
- Managed all financials of the business including Bas
- Trained and managed a successful team of staff
- Established a thriving artistic community space, fostering creative collaboration and growth
- Launched unique community-focused events, attracting diverse participants and increasing local engagement
- Developed strong customer service skills
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Hairdresser Educator
Biba Academy
01.2007 - 01.2010
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Designed curriculum materials for special education students, facilitating inclusive learning.
- Improved student engagement by incorporating interactive learning technologies into lesson plans.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Conducted ongoing professional development in educational technology, keeping teaching approach current and effective.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
- Maintained inventory and supplies and liaised with vendors
- Attended industry seminars and workshops to stay current on the latest trends and techniques in hairstyling.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.
Hairstylist
Worksense
01.2006 - 01.2007
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Education
Diploma of Business - business
Biba Academy
02.2007
BA - Fashion and Textiles
Bournemouth university
Salisbury, UK09.2003
Skills
- Dress maker
- Retail and Operations Management
- Event Management
- Team Leadership
- Customer Service
- Eye for Colour and fabrics
- Workshop Facilitation
- Organization
- Computer skills
- Great communicator
- Crafter and maker
Accomplishments
- Managed and enhanced the daily operations of a retail and artist space, boosting local presence and community engagement.
- Organized and facilitated workshops and community events, effectively promoting local artists' work.
- Built a successful retail space showcasing the work of over 80 local makers and artists.
- Trained and led a successful staff team, ensuring high-quality service and team performance.
Languages
English
Hobbies and Interests
- Textile Art
- Event Planning
- Fashion Design
- Community Engagement
- Sewing
- Knitting
- Crafting
- Embroidery
- Dancing
- Workshop Facilitation
- Teaching textiles to young people
- Community art
Personal Information
- Date of Birth: 11/14/78
- Gender: Female
- Nationality: British/Australian Permanent Resident
Timeline
Business Owner
Owner of Retail and Art Space
12.2014 - Current
Hairdresser Educator
Biba Academy
01.2007 - 01.2010
Hairstylist
Worksense
01.2006 - 01.2007
BA - Fashion and Textiles
Bournemouth university
Diploma of Business - business
Biba Academy
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