Lucy Bouttell
Kingsford,NSW
Summary
At Sydney Montessori School and Long Day Care, I honed my organizational skills and leadership qualities, significantly enhancing customer satisfaction and operational efficiency. Expert in documentation and reporting, I also excelled in fostering teamwork and collaboration, contributing to a safer, more engaging learning environment. My proactive approach and keen problem-solving abilities drove continuous improvements in both customer relations and internal processes.
Overview
2
2
years of professional experience
Work History
Daycare, Trainee
Sydney Montessori School and Long Day Care
01.2023 - Current
- filled out timesheets, accident reports, records of medication sheets and sleeping charts, nappy chart, sunscreen chart.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Assisted in creating marketing materials, enabling more effective customer outreach.
- Engaged with customers on social media platforms, improving online presence and customer interaction.
- Conducted regular reviews of operations and identified areas for improvement.
- Interacted with customers under supervision to support operational objectives.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Facilitated smoother operations by maintaining clean and organized workspace.
- Improved customer satisfaction by promptly addressing inquiries and concerns, leveraging learned product knowledge.
- Shadowed senior staff during client meetings, gaining valuable insights into client management strategies.
- Learned new materials, processes, and programs quickly.
Education
No Degree -
Our Lady of The Sacred Heart
Kensington, NSW09.2024
Skills
- Documentation And Reporting
- Leadership Qualities
- Organizational Skills
- Customer Relationship Management
- Excellent Communication
- Problem-Solving
- Attention to Detail
- ethnical skills
- Self Motivation
- Teamwork and Collaboration
- Multitasking
- Project Planning
Timeline
Daycare, Trainee
Sydney Montessori School and Long Day Care
01.2023 - Current
No Degree -
Our Lady of The Sacred Heart
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