Lucy Breheny
Melbourne
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, cost control and inventory management. Adaptable to changing environments, ensuring consistent achievements of business goals, and demonstrated leadership in staff training and coaching.
Overview
8
8
years of professional experience
Work History
Furniture Installer
Spectrum Office Services
01.2018 - 02.2019
- Executed efficient furniture assembly in diverse environments, ensuring timely completion of installations.
- Coordinated site preparation activities to create safe and organized workspaces for furniture installation.
- Maintained tools and equipment in optimal condition, enhancing installation efficiency and safety.
- Conducted quality assurance checks on completed installations, ensuring adherence to company standards.
Assistant Store Manager
KFC
10.2019 - 12.2025
- Trained staff on operational procedures, enhancing team efficiency and service quality.
- Developed inventory management processes to streamline stock replenishment and reduce waste.
- Fostered a positive work environment through team-building activities and open communication.
- Implemented effective customer engagement strategies to improve satisfaction and loyalty.
- Maintained operational compliance with health and safety regulations in food preparation areas.
- Optimized staff schedules based on sales forecasts to ensure adequate coverage during peak hours.
- Analyzed customer feedback to develop action plans for service enhancements.
- Resolved customer complaints promptly to maintain high service standards.
Education
Certificate III - Retail
KFC
Melbourne, VIC01-2022
Skills
- Problem-solving
- Customer service
- Inventory control
- Time management
Timeline
Assistant Store Manager
KFC
10.2019 - 12.2025
Furniture Installer
Spectrum Office Services
01.2018 - 02.2019
Certificate III - Retail
KFC