Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Lucy Buczek

Summary

Professional retail worker with strong experience and readiness for leadership roles. Skilled in cash handling, customer service, and inventory management. Known for fostering teamwork and driving results. Reliable and adaptable, with strong problem-solving skills and effective communication abilities.

Overview

11
11
years of professional experience

Work History

Cashier/ Team Leader

The Reject Shop
01.2014 - Current
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Resolved customer complaints promptly, ensuring repeat business and overall satisfaction levels remained high.
  • Trained team members on cash register operation and cash handling.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Cashier

Choice The Discount Store
08.2017 - 11.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma -

Nambucca Heads High School
Nambucca Heads, NSW
09-2015

Skills

  • Workload prioritization
  • Team management
  • Cash handling expertise
  • Policy enforcement
  • Store maintenance
  • Task allocation
  • Customer service
  • Problem-solving
  • Attention to detail
  • Cashier training
  • Punctual and reliable
  • Store opening and closing

Interests

  • Music
  • Baking
  • Watching Movies and TV Shows
  • Animal Care
  • Video Gaming
  • Photography

Timeline

Cashier

Choice The Discount Store
08.2017 - 11.2019

Cashier/ Team Leader

The Reject Shop
01.2014 - Current

High School Diploma -

Nambucca Heads High School
Lucy Buczek