Lucy Cozad
Rydalmere,NSW
Overview
2
2
years of professional experience
Work History
Game Master
Labyrinth Escape Rooms
Sydney, NSW
08.2022 - Current
- Enhanced player experience by creating immersive storylines and engaging game content.
- Boosted customer satisfaction by effectively addressing and resolving in-game issues and disputes.
- Improved game balance by collaborating with the development team to fine-tune gameplay mechanics.
- Facilitated seamless gameplay experiences, ensuring timely updates and server maintenance.
- Collaborated with other Game Masters to maintain consistent rule enforcement across all servers.
Home Care Worker
Kincare
Sydney, NSW
08.2021 - 02.2022
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Contributed to patients'' wellbeing by assisting with daily living activities, such as bathing, dressing, and meal preparation.
- Promoted a safe home environment by performing thorough housekeeping tasks and maintaining cleanliness standards.
- Improved patient mobility through assistance with transfers, ambulation, and range of motion exercises.
Education
Bachelor of Psychological Science (Honours) - Psychology
Western Sydney University
Sydney, NSW11.2024
Bachelor of Social Science (Psychology) - Psychology
Western Sydney University
Sydney, NSW11.2023
Skills
- Customer Relations
- Customer Service Expertise
- Problem Solving Skills
- Communication Skills
Timeline
Game Master
Labyrinth Escape Rooms
08.2022 - Current
Home Care Worker
Kincare
08.2021 - 02.2022
Bachelor of Psychological Science (Honours) - Psychology
Western Sydney University
Bachelor of Social Science (Psychology) - Psychology
Western Sydney University