Lucy Crook

• Self-motivated, with a strong sense of personal responsibility.
• Cleaned patient's teeth to remove plaque and calculus buildup and prevent tooth decay and gum disease.
• Screened patients for signs of oral cancer, lesions, or disease by visually and manually inspecting mouth and gums.
• Maintained accurate medical and dental records.
• Educated patients on oral hygiene and care to prevent future dental issues.
• Improved and developed knowledge through continuing education courses and seminars.
• Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.

• Assisted dentist in charting patient dental anatomy, pathology and screening to enable delivery of dental treatment.
• Maintained adequate stock of emergency drugs, dental materials and instruments to deliver high-quality patient care.
• Followed practice procedures and protocols to maintain patient confidentiality.
• Operated equipment and machinery in accordance with manufacturer recommendations to maintain good working order.
• Skilled at working independently and collaboratively in a team environment.

As listed above.

• Utilized knowledge of established professional nursing concepts and principles of practices to determine and assess medical needs of patients.
• Maintained accurate medical and dental records by documenting important patient data.
• Managed time efficiently in order to complete all tasks within deadlines.
• Passionate about learning and committed to continual improvement.
• Proven ability to learn quickly and adapt to new situations.
• Prepared summaries and charts by testing and gathering samples and summarizing findings.
• Organised and led all aspects of decontamination procedures and documentation.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Provided excellent customer service to create positive experiences and build patient trust.
• Scheduled, rescheduled, and cancelled appointments for dental patients.

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Processed orders and sent to kitchen employees for preparation.

• Cleaned and sanitized bathrooms, kitchens, swimming pool, spa and other areas according to established protocols.
• Removed trash, debris and other waste materials from premises.
• Started washers, dry cleaners, driers or extractors and regulated machine processes.
• Used time management and efficient cleaning methods to meet deadlines.

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