Lucy Flinton
Margaret River,WA
Summary
An outgoing, hard-working individual, passionate about great food, wine and excellent customer service. A team player, and supportive and inspiring leader, with hospitality experience gained from around the world. I am reliable, enthusiastic and keen to continue to develop my skills in the hospitality industry.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Xanadu Wines
Margaret River, WA
06.2023 - Current
- Doing the wine pairings that match with our 6 course degustation menu
- Assisted with the organisation of the daily operations of the restaurant
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes
- Training of all new staff and ongoing support to the team on a daily basis
- Fully responsible for the operations of the restaurant when the Restaurant manager is away
Barista/waitress/cellar door
The Berry Farm Cafe
Margaret River, WA
03.2023 - 06.2023
Cellar door and weddings/events – casual position
Credaro Family Estate Winery
Yallingup, WA
02.2023 - 04.2023
Picker
Margaret River Blueberries
10.2022 - 02.2023
Restaurant Manager
The Point at Polzeath
Cornwall
- When I went home to visit England for the summer, I returned to The Point to manage their restaurant for 6 weeks over their busy summer period
General Manager
Public Bar & Kitchen
Queenstown, New Zealand
01.2019 - 05.2022
- Recruiting and managing a large team
- Coordination of bookings (including functions and events)
- Financial managing and reporting including budgeting, cost of goods and wage %
- Operational organisation for other venues within the company
- Staff training and development, including management roles
- Restructuring the restaurant during the pandemic
- Creating, editing and pricing new food and beverage menus
- Ensuring safety, sanitation, and security procedures
Restaurant Supervisor
Hide Burger Bar
Derby, England
01.2018 - 01.2019
- Opening up and closing restaurant
- Supervising staff
- Cash handling
- Managing bookings
Restaurant Manager
The Point at Polzeath
Cornwall, England
04.2017 - 01.2018
- Staff rotas, supervision and training
- Running evening shifts of up to 100 covers
- Opening-up and closing restaurant & bar, to include cashing up
- Planning & management of events, to include Weddings, NYE, small private functions
- Stock purchasing and control
Waitress
Public Bar & Kitchen
Queenstown, New Zealand
04.2016 - 04.2017
- Section work in a fast-paced working environment
Restaurant/Bar Supervisor
The Point at Polzeath
05.2015 - 12.2015
Sous Chef
Ski Morzine
11.2014 - 04.2015
- Preparing and cooking breakfast, afternoon tea and 3 course evening meal with canapes for up to 30 guests, under supervision of head chef
- Shopping to a budget
Waitress
The Point at Polzeath
05.2014 - 10.2014
‘Chalet Host’
Ski Morzine
11.2013 - 04.2014
- Welcoming guests – ensuring they are happy throughout their stay
- Cleaning and maintenance of guest bedrooms and all other guest areas within Chalet
- Serving canapes and 3 course evening meal
- Running chalet bar
Campsite Representative
Bolero Holidays
Italy
05.2013 - 10.2013
- Meeting & greeting guests
- Cleaning and upkeep of mobile homes
- Organising and managing Kids club
- Organising and hosting guest barbeques
‘Chalet Host’
Ski Morzine
Morzine, France
11.2012 - 04.2013
- As above
Sales/Production assistant
Alphabet Gift Shop
Mickleover
01.2011 - 10.2012
Education
Chalet Cooks Course -
Orchard School of Cookery
10.2014
Level 2 Award in Food Safety in Catering
12.2012
9 GCSE’s grade A – C (including Maths, English and Science) -
Murray Park Secondary School, Mickleover
06.2010
Skills
- Adaptable
- Focused under pressure
- Team Management
- Leadership
- Organization and prioritization
- Passion for customer satisfaction
References
References available on request.
Timeline
Assistant Manager
Xanadu Wines
06.2023 - Current
Barista/waitress/cellar door
The Berry Farm Cafe
03.2023 - 06.2023
Cellar door and weddings/events – casual position
Credaro Family Estate Winery
02.2023 - 04.2023
Picker
Margaret River Blueberries
10.2022 - 02.2023
General Manager
Public Bar & Kitchen
01.2019 - 05.2022
Restaurant Supervisor
Hide Burger Bar
01.2018 - 01.2019
Restaurant Manager
The Point at Polzeath
04.2017 - 01.2018
Waitress
Public Bar & Kitchen
04.2016 - 04.2017
Restaurant/Bar Supervisor
The Point at Polzeath
05.2015 - 12.2015
Sous Chef
Ski Morzine
11.2014 - 04.2015
Waitress
The Point at Polzeath
05.2014 - 10.2014
‘Chalet Host’
Ski Morzine
11.2013 - 04.2014
Campsite Representative
Bolero Holidays
05.2013 - 10.2013
‘Chalet Host’
Ski Morzine
11.2012 - 04.2013
Sales/Production assistant
Alphabet Gift Shop
01.2011 - 10.2012
Restaurant Manager
The Point at Polzeath
Chalet Cooks Course -
Orchard School of Cookery
Level 2 Award in Food Safety in Catering
9 GCSE’s grade A – C (including Maths, English and Science) -
Murray Park Secondary School, Mickleover