Lucy Henry
Petersham
Summary
Highly organised professional with a proven track record in managing impactful projects across diverse organisations. Successfully led initiatives that enhanced community engagement, streamlined operational processes, and drove strategic planning. Strong analytical, communication, and teamwork skills, with the ability to quickly adapt to new environments. Committed to contributing to team success and continuous professional development.
Overview
15
15
years of professional experience
Work History
Impact Manager
Plate It Forward
12.2024 - Current
- Established impact reporting frameworks, including the 2024 Annual Report, highlighting activities, outcomes, and impact for stakeholders.
- Planned and implemented monitoring and evaluation frameworks using both qualitative and quantitative methods to assess impact.
- Secured funding through grant writing and in-kind partnerships, supporting the organisation’s financial sustainability.
- Developed an actionable Sustainability Plan aligned with the UN Sustainable Development Goals & industry guidelines.
General Manager
Plate It Forward
04.2024 - 11.2024
- Led the development and delivery of training programs, including the Migrant Women’s Entrepreneurship Program, empowering marginalised community members with skills to build sustainable livelihoods.
- Managed a diverse team, fostering a positive work environment and high employee retention while achieving organisational goals.
- Executed large-scale events, overseeing operations to deliver impactful results, with partners including Vivid, SXSW Sydney, and Carriageworks.
- Led budget development, forecasting, and financial reporting, ensuring accurate tracking of progress toward organisational objectives.
Category & Product Manager
Marley Spoon
11.2022 - 04.2024
- Led the marketplace launch, collaborating cross-functionally with local and global teams (Germany, US) to successfully deliver the new business vertical.
- Drove revenue growth by establishing strong relationships with key industry partners, achieving a $4M run rate and delivering a 34% cash-positive contribution margin within the first year.
- Managed online merchandising with a strong attention to detail, identifying website feature improvements to enhance customer navigation and back-end functionality.
Operations & Sustainability Consultant
Good & Fugly
07.2021 - 11.2021
- Fixed contract to facilitate accelerated growth during the Sydney 2021 Covid lockdown, expanding local grower networks, implementing demand planning systems, and delivering margin improvements.
- Developed category expansion plans and a sustainability and impact measurement framework to build strong foundations for long-term business success.
Category Manager
Farmdrop
02.2017 - 03.2019
- Managed an extensive local and international supplier network, onboarded new brands aligned with organisational values, and oversaw demand planning to ensure uninterrupted supply amid Covid and Brexit challenges.
- Led the Farmdrop Sustainability Team for our department, providing key information for product sourcing and supply chain data, supporting successful B-Corp certification.
- Developed category plans to optimise sales and drive strategic range expansion, contributing to a 223% YoY increase in category revenue.
Policy Advisor & Program Coordinator
The Sustainable Restaurant Association
10.2016 - 02.2017
- Developed and implemented sustainability plans and targets for international clients, including Pizza Hut, KFC, and Eurostar, benchmarking against the UN Sustainable Development Goals and industry standards.
- Organised and hosted a series of panel discussions in partnership with industry leaders such as WWF, Fairtrade Foundation, and Rainforest Alliance to drive sustainability within the sector.
- Planned and executed the 2017 events calendar for the organisation, which included workshops, training sessions, and networking events for member organisations.
Purchasing Manager
Ottolenghi Hospitality Group
11.2014 - 01.2017
- Managed group purchasing and product sourcing for five restaurants, a production kitchen, and online retail, ensuring quality standards and budget targets through effective supplier management.
- Coordinated new product development with Chef-Founders Yotam Ottolenghi & Sami Tamimi, expanding both retail and restaurant product selections.
- Reduced cost of goods by 9% by identifying direct purchasing and maximising group purchasing opportunities, and negotiating contracts and pricing with suppliers.
Executive Assistant
Ottolenghi Hospitality Group
10.2012 - 07.2013
- Managed diary and scheduling for Yotam Ottolenghi, including international book tours, ensuring seamless coordination of events and travel.
- Served as the primary contact for PR and marketing inquiries, and conducted research and analysis of food trends for Yotam’s Guardian column.
Administrative Manager
Ottolenghi Hospitality Group
03.2010 - 09.2012
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Education
Master of Arts - International Development & Rights
Goldsmiths, University of London
London, UK11-2012
Bachelor of Arts & Bachelor of Advanced Studies - Anthropology
University of Sydney
Sydney, NSW11-2005
Skills
- Analytical problem-solving
- Stakeholder engagement
- Managing operations and efficiency
- Strategic planning
- Project management
- Data analysis
- Clear written and verbal communication
Timeline
Impact Manager
Plate It Forward
12.2024 - Current
General Manager
Plate It Forward
04.2024 - 11.2024
Category & Product Manager
Marley Spoon
11.2022 - 04.2024
Operations & Sustainability Consultant
Good & Fugly
07.2021 - 11.2021
Category Manager
Farmdrop
02.2017 - 03.2019
Policy Advisor & Program Coordinator
The Sustainable Restaurant Association
10.2016 - 02.2017
Purchasing Manager
Ottolenghi Hospitality Group
11.2014 - 01.2017
Executive Assistant
Ottolenghi Hospitality Group
10.2012 - 07.2013
Administrative Manager
Ottolenghi Hospitality Group
03.2010 - 09.2012
Master of Arts - International Development & Rights
Goldsmiths, University of London
Bachelor of Arts & Bachelor of Advanced Studies - Anthropology
University of Sydney
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