Lucy humphrey
Perth
Summary
Eager and enthusiastic 19-year-old student seeking a job where dedication, enthusiasm, and strong people skills are valued. Possessing a bubbly and friendly personality, I thrive on helping others. Strong morals and ethics ensure honesty, reliability, and a responsible approach to tasks. Comfortable in changing situations and environments, allowing for flexibility, adaptability, and calmness at all times. Genuine passion for assisting and comforting others, coupled with excellent social skills essential for excelling in jobs requiring interpersonal interactions.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
customer service employee
Target
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Assisted in training new hires on company procedures, policies, and best practices to ensure a seamless integration into the customer service team.
Server
bakers delight
02.2023 - 02.2024
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Bar Tender
Cadillacs Bar and Grill
04.2024 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Barista
Drop in Cafe
04.2024 - 09.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Summer Casual
CBH Grain Group
10.2024 - 12.2024
- Reduced turnaround times for trucks by efficiently loading and unloading cargo according to established schedules.
- Contributed to a safe working environment by adhering to safety protocols and reporting hazards.
- Consistently met deadlines for completing tasks related to receiving, processing, and shipping cargo, ensuring smooth warehouse operations.
Education
Certificate 3 in Outdoor Leadership
South Metropolitan TAFE
Perth, WA12-2023
Certificate 4 in Business
South Metropolitan TAFE
Perth, WA12-2022
Skills
- Patient and helpful
- Complaint handling
- Retail store support
- Friendly and outgoing
- Good time management
- Attention to detail
Certification
- Bronze medallion
- First aid certificate
- Advanced resuscitation certificate
- Cert2 in hospitality
- Cert4 in business
- Cert3 in outdoor leadership
- Elements of ship board safety certificate
- Working with children’s check
Timeline
Summer Casual
CBH Grain Group
10.2024 - 12.2024
Bar Tender
Cadillacs Bar and Grill
04.2024 - 09.2024
Barista
Drop in Cafe
04.2024 - 09.2024
Server
bakers delight
02.2023 - 02.2024
customer service employee
Target
Certificate 3 in Outdoor Leadership
South Metropolitan TAFE
Certificate 4 in Business
South Metropolitan TAFE
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