Lucy Hunter
Summary
4+ years of experience with customer service, food handling and retail. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable worker offering strong multitasking, problem-solving and communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Cashier, Deli and Floor Work
IGA X-press
08.2023 - Current
- Managed high-volume checkout lines calmly and professionally during peak hours, ensuring timely service for all customers.
- Balanced multiple payment methods accurately, including cash, credit cards, gift cards, coupons, and vouchers.
- Worked with floor team and managers to meet wide range of customer needs.
- Checked personal identifications during tobacco sales.
- Labeled and stored all food items correctly and checked expiration dates routinely.
Service Cashier, Deli and Floor Work
IGA
05.2022 - 08.2023
- Enhanced store productivity by maintaining a clean and organized cashier area.
- Handled customer inquiries, resolving issues promptly for increased satisfaction.
- Cultivated an atmosphere of exceptional service by consistently anticipating consumer needs during busy times or peak seasons.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Service Cashier and Kitchen Hand
Snack Shack
11.2019 - 02.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
- Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
- Crafted high-quality coffee beverages.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
Education
High School Diploma -
Gympie State High School
Gympie, QLD12.2022
Completed Year 10 -
Tin Can Bay State School
Tin Can Bay, QLD12.2020
Skills
- Product Restocking
- Sales Transactions
- Customer Service
- Money Handling
- Cash Handling
- Complaint Resolution
- Positive Attitude
- Computer Literacy
- Interpersonal Skills
- Multitasking
- Problem Solving
- Telephone Etiquette
- Retail Operations
Certification
QLD RSA Online - SITHFAB021
Cert ll in Business - BSB20115
Cert ll in Skills for Work and Vocational Pathways - FSK20119
Timeline
Service Cashier, Deli and Floor Work
IGA X-press
08.2023 - Current
Service Cashier, Deli and Floor Work
IGA
05.2022 - 08.2023
Service Cashier and Kitchen Hand
Snack Shack
11.2019 - 02.2022
High School Diploma -
Gympie State High School
Completed Year 10 -
Tin Can Bay State School
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