Summary
Work History
Education
Skills
Timeline
Generic

Lucy Hynes

Highett,VIC

Summary

I am an entrepreneur with a proven track record in building successful businesses, such as the launch and expansion of Luce Enz in both Australia and Singapore. I excel in customer relationship building and negotiation, securing the wholesaling rights to Asia for Lulu Australia. I have been recognized for exceptional sales expertise and interpersonal communication skills, leading to significant business growth and customer retention.

Work History

Graphic Design Artist

Henderson Publishers
1987

Sole Proprietor

Luce Enz
2016 - 2024
  • Created my own clothing brand Ms Lucy by Luce Enz and retailed through seasonal Pop Up shops.
  • Negotiated short term rentals for the Pop Ups.
  • Developed strong professional relationships with clients, leading to repeat business and referrals.
  • Built a solid reputation in Bayside Melbourne through consistent delivery of new and exclusive designs at affordable prices.
  • Sourced quality manufacturers overseas who were able to supply small quantities to maintain exclusivity.
  • Implemented marketing strategies including my own web design inclusive of inventory management.
  • Social media management over Facebook and Instagram.
  • Managed all financial aspects of the business, including invoicing, budgeting, and tax preparation.
  • Opened a full time retail outlet in Casuarina, NSW.
  • Employed staff to run and manage operations of my NSW shop.
  • Negotiated contracts with vendors and suppliers, ensuring favorable terms for the business.

Sole Proprietor

Luce Enz Singapore
2002 - 2009
  • Imported an Australian brand of bags and accessories, Lulu Australia to Singapore and sold through the Expat markets.
  • Created a high exposure of Lulu Australia through the markets which resulted in the wholesaling rights to Asia and sales to Italy, Malaysia and America.
  • Helped establish the first ever Concept store for Lulu Australia in Singapore.
  • Engaged staff to run my business in Singapore and started the introduction of a clothing business for the Expat market.
  • Sourced fabrics in India and sent to Cambodia for production.
  • Built a regular clientele base for clothing and Lulu Australia.

Sales Representative and PA to Managing Director

Hepburn Day Spa
1998 - 1999
  • Launched Hepburn Day Spa's skincare range into the Australian market.

Sales Representative and Sales Manager

Bendon Lingerie
1992 - 1996
  • Awarded Sales Representative of the Quarter and Year.
  • Promoted to Sales Manager of Victoria, Tasmania, South Australia and Western Australia in 1995

Hostess

Deals Restaurant London
1990 - 1991

Trainee Manager - Cadetship

Myer Melbourne
1988 - 1990
  • Represented Myer stores in the Miss Victoria quest in 1989

Casual Staff

McDonalds
1984 - 1986
  • Promoted to Crew Trainer after 6 months.

Education

Aged Care Certificate IV

Intercare Training
2024

Diploma of Health And Beauty

Ella Bache
1997

Skills

  • Customer Service and Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Sales expertise
  • Relationship Building
  • Customer Retention
  • Client Account Management
  • Friendly, Positive Attitude

Timeline

Graphic Design Artist

Henderson Publishers
1987

Sole Proprietor

Luce Enz
2016 - 2024

Sole Proprietor

Luce Enz Singapore
2002 - 2009

Sales Representative and PA to Managing Director

Hepburn Day Spa
1998 - 1999

Sales Representative and Sales Manager

Bendon Lingerie
1992 - 1996

Hostess

Deals Restaurant London
1990 - 1991

Trainee Manager - Cadetship

Myer Melbourne
1988 - 1990

Casual Staff

McDonalds
1984 - 1986

Aged Care Certificate IV

Intercare Training

Diploma of Health And Beauty

Ella Bache

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