LUCY INDRAWATI
Maroubra,Australia
Overview
26
26
years of professional experience
Work History
Casual Supervisor/customer service
Woolworths Pty Ltd
01.2022 - Current
- Leading my team area on Sunday to make sure all in the same path, pasion for great customer service , team work, cash handling, counting money end of the shift, restock and tidy up the area before finish
IFS Co Worker/Team member
Ikea Tempe Pty Ltd
01.2016 - Current
- Ensuring the area efficiently maintained in complaince with food standartds, customer Service focus, food safety, active selling, cash handling, keep clean and team work
Canteen Assistant
Randwick Girl’s High School
01.2015 - 11.2016
- Fast food worker highly efficient at preparing food/cook orders
- Quickly timely, opening the canteen, cash and handling, Customer service, ordering stock control, cleaning the service area
Crew Member
Shihlin Taiwan Food Snack Kingsford
01.2013 - 01.2015
- Fast food worker highly efficient at preparing food orders quickly
- Timely, friendly manner, opening the shop, cash n handling, customer service Up-sold additional menu items increase Restaurant profits
Cafe attendant
IL Caffee Morrichino
01.2011 - 01.2012
- Taking order, customer service, kitchen hand, cash handling
Waitress
Peter’s Of Kensington
, Australia
01.2006 - 01.2008
- Customer service, taking order, ala carte, coffee machine, cashiering
Counterhand/Food attendant
Red Roosters (Spotless) Domestic Sydney Airport
, Australia
01.2005 - 01.2006
- Fast food worker highly efficient at preparing food orders quickly
- Timely, friendly manner
- Up-sold additional menu items, beverages and desserts to increase restaurant profits
Food and beverage Attendant
Sheraton On The Park Hotel
Sydney, Australia
01.2002 - 01.2005
- Apportioned and served food to facility residents, employees, or Patrons
- Developed variety of menu items catering to customers with food allergies and diet restrictions such as gluten-free and vegan items
- Served residents and guests during meal times with speed and efficiency
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner
- Maintained a professional tone at all times, including during peak rush hours
Full Time Team Leader F&B
Holiday Inn Hotel
Potts Point, Australia
01.1999 - 01.2002
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
- Efficiently resolved problems or concerns to the satisfaction of all involved parties
- Minimized loss and misuse of equipment through proper restaurant supervision and staff training
- Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines
- Optimized profits by controlling food, beverage and labor costs on a daily basis
- Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests
Education
Certificate II - Hospitality (Operation)
01.2000
Certificate II - Travel & Tourism
Bridge Business College
Sydney, NSW01.1999
Certificate - Advances business Computer Skill
Bridge Business College
Sydney, NSW01.1997
Certificate II - Hifuku
Hamamatsu Japanese College
Hamamatsu, Japan01.1994
Skills
- Shift Leader
- Silver service
- Customer service
- Cash handling
- A la-carte
- Coffee machine
- Cashiers
References
Li Lee, 0412381830
Hobbies and Interests
- Cooking
- Swimming
- Learn Languages
Languages
- English
- Japanese
- Spanish
- Indonesian
Personal Information
Nationality: Australian Citizen
Timeline
Casual Supervisor/customer service
Woolworths Pty Ltd
01.2022 - Current
IFS Co Worker/Team member
Ikea Tempe Pty Ltd
01.2016 - Current
Canteen Assistant
Randwick Girl’s High School
01.2015 - 11.2016
Crew Member
Shihlin Taiwan Food Snack Kingsford
01.2013 - 01.2015
Cafe attendant
IL Caffee Morrichino
01.2011 - 01.2012
Waitress
Peter’s Of Kensington
01.2006 - 01.2008
Counterhand/Food attendant
Red Roosters (Spotless) Domestic Sydney Airport
01.2005 - 01.2006
Food and beverage Attendant
Sheraton On The Park Hotel
01.2002 - 01.2005
Full Time Team Leader F&B
Holiday Inn Hotel
01.1999 - 01.2002
Certificate II - Hospitality (Operation)
Certificate II - Travel & Tourism
Bridge Business College
Certificate - Advances business Computer Skill
Bridge Business College
Certificate II - Hifuku
Hamamatsu Japanese College
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