Lucy Leerentveld
Durack
Summary
Professional retail worker with solid experience in customer service and sales. Strong focus on teamwork, flexibility, and achieving results. Skilled in inventory management, point-of-sale systems, and providing exceptional customer experiences. Reliable team member who adapts to changing needs and consistently meets goals.
Overview
6
6
years of professional experience
Work History
Retail Team Member
Bunnings Warehouse
10.2024 - Current
- Delivered exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Operated point-of-sale systems efficiently, processing transactions with precision.
- Collaborated with team members to maintain store cleanliness and organisation standards.
- Working in click & collect delivery best customer service to online customers
Environmental Services Housekeeper
Greenslopes Private Hospital
02.2023 - 02.2025
- My position within the hospital as a ward person includes cleaning rooms on the wards, ensuring the wards are kept clean and tidy, looking after the linen, transporting patients, and working collaboratively with the nurses on the unit to complete the duties that are required.
Supervisory Sales Assistant
Stateside Sports Garden City
09.2022 - 02.2023
- Within this job I participated in working towards KPI and targets, alongside opening and closing the store independently, accepting new stock, VM, counting tills, fulfilling online and click & collect orders, and a knowledge of retail expectations and knowledge.
Crust Bakery Cotton Tree
10.2021 - 06.2022
- My participation in this job has included me opening and closing the shop fully independently, cash handling (including the till counts and safe) and an understanding of basic bakery knowledge. I also learnt how to make coffees within the bakery and have a basic knowledge of how to make most coffee.
Coles Kawana
06.2020 - 10.2021
- My duties while working at Coles included being on registers, doing online orders and being responsible for the smoke shop.
Target Maroochydore
06.2019 - 10.2021
- My job responsibilities included filling and stacking shelves, breaking down stock, customer service, front-of-store registers and assisted checkout registers. This job taught me a lot of customer service skills I use to this day
Education
Bachelor - Psychology
University of Sunshine Coast
Psychology And Social Work
Bachelor Queensland University of Technology
Brisbane, QLD11-2026
Skills
- I am an extremely hard-working, optimistic, and friendly person Over the last 6 years of being in the workforce, I have gained excellent customer service, cash handling, retail experience, and hospital ward cleaning I can work independently and in a team I also completed my First social work placement at the beginning of 2024, this has helped me gain professional and critical understanding and knowledge I am currently looking for part-time work
Timeline
Retail Team Member
Bunnings Warehouse
10.2024 - Current
Environmental Services Housekeeper
Greenslopes Private Hospital
02.2023 - 02.2025
Supervisory Sales Assistant
Stateside Sports Garden City
09.2022 - 02.2023
Crust Bakery Cotton Tree
10.2021 - 06.2022
Coles Kawana
06.2020 - 10.2021
Target Maroochydore
06.2019 - 10.2021
Bachelor - Psychology
University of Sunshine Coast
Psychology And Social Work
Bachelor Queensland University of Technology
Availability
- Monday: All-day
- Tuesday: All-day
- Wednesday: All-day
- Thursday: All-day
- Friday: All-day
- Saturday: All-day
- Sunday: All-day
Availability is subject to my roster at Bunnings, am still looking for 4 extra days with shifts, happy to organise times