Lucy Melia
Summary
A motivated and approachable graduate with a BA (Hons) in Media, Communications and Culture. Known for strong communication skills, a proactive work ethic, and a friendly, outgoing personality. After four months of international travel, I have developed adaptability, independence, and cultural awareness. Now settled in Australia and seeking employment, I bring proven experience in customer service, sales, and administration, thriving in fast-paced, people-focused environments.
Overview
7
7
years of professional experience
Work History
Sales Assistant
Barbour
09.2024 - 09.2025
- Delivered high-quality customer service in a premium retail environment
- Assisted customers with product selection, styling, and brand knowledge
- Built strong rapport with a diverse customer base through confident and friendly communication
- Operated tills accurately and achieved consistently high sales performance, recording the highest total sales value processed during the year
- Managed stockroom organisation and replenishment
- Worked collaboratively with team members in a fast-paced setting
Administrator
3t Energy Group
06.2019 - 07.2024
- Provided administrative support across office-based and remote environments
- Managed front-of-house reception, welcoming clients and visitors in a professional manner
- Managed schedules, documentation, and internal communications efficiently
- Demonstrated strong organisational skills to meet deadlines and manage multiple priorities
- Communicated effectively with colleagues and stakeholders at all levels
- Utilised digital systems and office software to streamline processes and improve productivity
Waitress
Mambos Wine and Dine
06.2018 - 01.2019
- Delivered friendly, efficient customer service in a fast-paced restaurant environment
- Demonstrated reliability, time management, and the ability to work under pressure
- Prepared and served food and drinks in line with food safety and hygiene standards
- Welcomed customers, managed seating, and ensured a positive dining experience
- Took accurate food and beverage orders and communicated clearly with kitchen staff
Education
BA (Hons) - Media, Culture and Communications
Liverpool John Moores University
01.2024
Access to Higher Education Diploma - Humanities
South Tyneside College
01.2021
A-Levels & GCSEs - undefined
St Joseph’s Catholic Academy
01.2020
Skills
- Customer Service & Relationship Building
- Verbal & Written Communication
- Sales & Commercial Awareness
- Time Management & Organisation
- Team Collaboration
- Administrative & Office Support
- Digital & Social Media Awareness
- Cash register operation
Interests
Regular gym and yoga practice, travelling, and socialising with friends and family. Enjoy meeting new people and engaging with different cultures.
Timeline
Sales Assistant
Barbour
09.2024 - 09.2025
Administrator
3t Energy Group
06.2019 - 07.2024
Waitress
Mambos Wine and Dine
06.2018 - 01.2019
Access to Higher Education Diploma - Humanities
South Tyneside College
A-Levels & GCSEs - undefined
St Joseph’s Catholic Academy
BA (Hons) - Media, Culture and Communications
Liverpool John Moores University