Lucy Owen
Sunnybank,QLD
Summary
Versatile and dynamic professional with experience spanning childcare, bookkeeping, and customer service. Excelled in behavior management with Babysitting and demonstrated exceptional financial reporting skills at Fine Quality Landscaping. Known for enhancing operational efficiency and fostering client satisfaction. Proficient in conflict resolution and data inputting, achieving a notable improvement in workplace productivity.
Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
6
6
years of professional experience
Work History
Babysitter
Simone Nelms
01.2019 - Current
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared healthy, age-appropriate snacks and meals.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Communicated with parents regarding children's progress and development, raising any issues.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Reassured children when upset providing emotional support and stability.
Bookkeeping Assistant
Fine Quality Landscaping
07.2023 - 11.2024
- Validated and recorded invoices and resolved discrepancies with vendors.
- Maintained inventory of office supplies and placed orders.
- Updated financial records using various software programs for current, accurate accounts.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
Floor Staff Member
Oishii Sushi Bar
09.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
- Took orders and worked under pressure and time constraints
- Used tablets to create online/digital orders
- Delivered food and served tables
Education
Certificate IV in Adult Tertiary Preparation - General Studies
TAFE Queensland
QLD12-2024
High School Diploma -
St Thomas More College
Brisbane, QLD11-2023
Skills
- Routine management
- Behavior management
- Homework assistance
- Basic first aid
- Conflict resolution
- Time management
- Clear communication
- Data inputting
- Cost accounting
- Financial reporting
- Expense tracking
- Technical aptitude
- Sales proficiency
- Cash handling expertise
- Professional appearance
- Workplace safety
- Cleaning
- Hospitality and accommodation
- Brand awareness
- Store maintenance
Timeline
Bookkeeping Assistant
Fine Quality Landscaping
07.2023 - 11.2024
Floor Staff Member
Oishii Sushi Bar
09.2022 - 06.2023
Babysitter
Simone Nelms
01.2019 - Current
Certificate IV in Adult Tertiary Preparation - General Studies
TAFE Queensland
High School Diploma -
St Thomas More College
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