Lucy Palmer
Coffs Harbour
Summary
Dynamic professional with a proven track record at Coffs Coast Wildlife Sanctuary, excelling in animal husbandry, turtle rehabilitation and public education. Skilled in scientific observations and critical thinking, adept at fostering customer relationships and conducting impactful community outreach. Demonstrates exceptional time management and problem-solving abilities in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Relations Officer
Coffs Coast Wildlife Sanctuary
12.2023 - Current
- Provide daily husbandry practices to multiple animal species under human care (sea turtles, small shark and rays, large and aquarium fish).
- Rehabilitate sick and injured sea turtles in an onsite rehab hospital.
- Monitor health and progressions of sea turtles through daily records and ethograms.
- Provide daily education talks to the public on topics including welfare, conservation, enrichment, training, rehab practices, local ecosystems and general care of marine animals.
- Conduct educational lessons and tours to school groups and community organisations whilst incorporating welfare and conservation messages.
- Engaged in community outreach by running education and fundraising stalls at local events and expositions.
- All tasks and duties of Internship are also applicable to this position.
Marine Welfare Intern
Coffs Coast Wildlife Sanctuary
07.2023 - 11.2023
- Prepared diets and fed animals to provide necessary nutrients and keep animals healthy and hydrated.
- Cleaned animal enclosures to maintain clean living spaces for the animals.
- Monitored animal behaviours through ethograms to assess trends and influences.
- Created and provided enrichment activities to improve the physical and psychological well-being of animals.
- Hands-on experience with the resident LSS officer looking at water quality, animal rehabilitation and post-mortems.
- Provided information for the public, answered questions, and educated them on activities and methods at the facility.
Receptionist and Creche
World Gym
11.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Developed procedures, retail budgets and promotions for the club.
- Established and maintained safe play environment for children, monitored activities to ensure safety.
Retail Sales Assistant
Tarocash
08.2022 - 06.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Opened and closed store independently and prepared nightly banking for manager to complete.
Education
Honours Degree (Bachelor of Science) - Marine Science
Griffith University
QLD11-2024
Bachelor of Science - Marine Science
Southern Cross University
Coffs Harbour, NSW12.2023
High School Diploma -
Coomera Anglican College
Coomera, QLD11.2020
Skills
- Experienced in Lab and Fieldwork Scenarios
- Experience Working with Animals and Providing Husbandry Practices
- Conducting Research
- Microsoft Applications (Excel etc)
- Scientific Observations and Analysis
- Time Management and Problem Solving
- Efficient Team Environments
- Customer Assistance
- Public Speaking
- Critical Thinking
Certification
- PADI Dive Master in Training at Jetty Dive Centre, Coffs Harbour
- Certified PADI Rescue Scuba Diver
- Certified First Aid Responder, (HLTAID011, HLTAID009 and HLTAID010) - September 2024
- Working with Children Check (WWC2494373E), Service NSW - October 2022
References
Stacy Fairfax - Curator of Life Sciences (Coffs Coast Wildlife Sanctuary)
PH: 0422587728
Kieran Marshall - Wildlife Operations Manager (Coffs Coast Wildlife Sanctuary)
PH: 0432449721
Merryn Dunleavy - Citizen Science Turtle Volunteer Program Coordinator of NSW Turtle Watch
PH: 0433496418
Timeline
Guest Relations Officer
Coffs Coast Wildlife Sanctuary
12.2023 - Current
Marine Welfare Intern
Coffs Coast Wildlife Sanctuary
07.2023 - 11.2023
Receptionist and Creche
World Gym
11.2022 - Current
Retail Sales Assistant
Tarocash
08.2022 - 06.2024
- PADI Dive Master in Training at Jetty Dive Centre, Coffs Harbour
- Certified PADI Rescue Scuba Diver
- Certified First Aid Responder, (HLTAID011, HLTAID009 and HLTAID010) - September 2024
- Working with Children Check (WWC2494373E), Service NSW - October 2022
Honours Degree (Bachelor of Science) - Marine Science
Griffith University
Bachelor of Science - Marine Science
Southern Cross University
High School Diploma -
Coomera Anglican College
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