Lucy Pilgrim
Perth,WA
Summary
Proven to excel in fast-paced environments, I leveraged my food safety knowledge and teamwork skills at Zambrero's to surpass sales goals and ensure high-quality service. My expertise in customer service and ability to multitask have consistently enhanced patron satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Customer Service
Zambrero
2022.11 - Current
- Met sales goals by offering excellent customer service.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Trained new staff members on proper customer service and hospitality policies.
Cashier
IGA Supermarket
2022.01 - 2022.12
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
St. Mary's Anglican School
Karrinyup, WA12.2022
Skills
- Reliable Customer Service
- Customer service support
- Provided excellent customer service by addressing inquiries regarding meat selection, preparation, and storage recommendations.
- Food safety knowledge
- Food Preparation
- Cleaning and sanitizing
- Customer Service
- Teamwork and Collaboration
- Multitasking
- Hospitality services
Timeline
Customer Service
Zambrero
2022.11 - Current
Cashier
IGA Supermarket
2022.01 - 2022.12
High School Diploma -
St. Mary's Anglican School
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