Lucy Roberts

• Managed the coordination of a significant staff wellness project
• Developed policy and operating procedures for application across the organisation
• Led collaboration internally and externally on policy and training
• Coordinated the running of a database trail across a NSW Ambulance sector
• Developed and maintained a dashboard for COVID Care in the Community team
• Liaised with external service providers to coordinate changes to care pathways
• Attended meetings with COVID working groups
• Formulated memos and briefs related to COVID Care in the Community
• Developed and distributed surveys relating to treatment pathways
• Compilation and analysis of LHD self-assessments
• Coordinating and planning Masterclass for Whole of Health Program
• Creation and publication of monthly Whole of Health Program newsletter
• Co-facilitation of Capability Development sessions.

• Developed procedures to ensure a streamlined approach across the region for Aviation candidates
• Volunteered to increase my work hours to assist in covering a second role due to a short-term secondment
• Identified shortcomings in a nationally utilised form and recommended a change that was subsequently added
• Achieved 100% of key performance indicators (KPIs) for dossier completion
• Informally recognised by Area Manager of Newcastle Centre for my ability to remain calm under the pressures of the ever changing Covid environment and its impact on the work of the organisation.

• General administration, greeting visitors and maintaining a tidy office
• Handling sensitive information whilst maintain confidentiality
• Assisting candidates with enquiries and notifying candidates of outstanding documents
• Liasing with military and civilian staff
• Booking school visits for Careers Promotion Team
• Updating candidate records
• Assisting with enlistments as required
• Posting job adverts to Seek
• Arranging accommodation and travel for staff and candidates
• Arranging maintenance with Head Office and various trades
• Escalating candidate enquiries to senior military officers when required
• Responsible for mail in and out
• Ordering of general office and kitchen supplies.

Office Administration Puro People, Coal LSL

22 October 2018 – 6 December 2018
Client Engagement Officer Karlka, Australian Taxation Office

20 August 2018 – 21 October 2018
Resourcer/ Administration, Randstad, Wickham

3 August 2018 – 17 August 2018
Compliance Officer, Adecco, Department of Human Services

26 February 2018 – 15 April 2018

Stockroom Manager Country Road

16 March 2017 – 31 December 2017

Part-Time Sales Consultant Trenery

27 April 2015 – 15 March 2017

Sales Assistant/3IC/Acting Store Manager Shoe Shed
1 May 2014 – 14 April 2015

Health Care Australia, Multiple sites

25 February 2014 – 1 May 2014

Internal Medical Service, The Royal Adelaide Hospital, Adelaide

16 July 2012 – 28 February 2014

The Adelaide Clinic, Gilberton

5 May 2011 – 29 July 2012