Summary
Overview
Work History
Education
Skills
Sewing, Gardening, and cooking
Timeline
Generic

Lucy Roe

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

7
7
years of professional experience

Work History

Servery

Baptistcare
08.2022 - Current
  • Maintained clean, safe and organized work environment
  • Refilled drinks and condiments and restocked serving areas
  • Served Meals and drinks
  • Made specialized drinks (nutritional and thickened)
  • Communicated residents needs clearly to kitchen staff for fast, accurate meals.
  • Assisted with dining room set up prior to and after service period.
  • Monitored dining room inventory and replenished as necessary.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.

Technician

Milk And Honey Hair
08.2020 - 11.2022
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Helped prepare clients for hair service.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Assisted hair stylists with colorwork by applying base colours and toners.
  • Massaged clients' scalp during shampoos.
  • Prepared and mixed colour formulas for clients' hair.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Educated clients on how to maintain healthy hair.

Sales Assistant

Gazman
12.2018 - 08.2020
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.

Salon Assistant

Westside Hair Design
08.2017 - 12.2019
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Answered telephone calls to provide information and schedule new appointments.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Helped prepare clients for hair service.
  • Assisted hair stylists with colorwork by applying base colours and toners.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Massaged clients' scalp during shampoos.

Sales Assistant

Brooks Brothers - David Jones
07.2016 - 08.2017
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.

Education

High School Diploma -

Wangaratta High School
Wangaratta, VIC
12.2012

Skills

  • Good Telephone Etiquette
  • Task Prioritization
  • Friendly, Positive Attitude
  • Attention to Detail

Sewing, Gardening, and cooking

Enjoy sewing, gardening and cooking for friends and family in my free time.

Timeline

Servery

Baptistcare
08.2022 - Current

Technician

Milk And Honey Hair
08.2020 - 11.2022

Sales Assistant

Gazman
12.2018 - 08.2020

Salon Assistant

Westside Hair Design
08.2017 - 12.2019

Sales Assistant

Brooks Brothers - David Jones
07.2016 - 08.2017

High School Diploma -

Wangaratta High School

Similar Profiles

CREATE PROFILE
Lucy Roe