Liam Shaw
WHITTLESEA,Victoria
Summary
Dynamic and dedicated fast food worker with experience at McDonald's, excelling in customer service and conflict resolution. Enhanced drive-thru efficiency and ensured compliance with food safety standards. Known for a positive attitude and ability to thrive under pressure, delivering fast and efficient service while resolving customer complaints effectively.
Overview
2
2
years of professional experience
Work History
Fast Food Worker
McDonald's
04.2023 - Current
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to efficiently work as a team.
- Enhanced drive-thru service speed by optimizing order taking and payment processes.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Processed orders on POS system and accepted cash and charge payments.
- Dealt with customer complaints and gained experience in conflict resolution.
Education
High School Diploma -
Marymede Catholic College
South Morang, VIC09-2025
Skills
- Customer service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Efficiently working under stressful conditions
- Fast and efficient service worker
- Resolving customer complaints
Timeline
Fast Food Worker
McDonald's
04.2023 - Current
High School Diploma -
Marymede Catholic College