Lucy SHELTON

• Tonic Health Media Ltd are the world’s largest health & wellbeing network, created by Health Professionals in collaboration with Out of Home (OOH) Media Specialist
• Responsible for the daily operation of the business to improve productivity of the organisation, this includes:
• Diary management for the CEO and Executive Director
• The organisation and preparation of extensive Board and Executive papers
• Taking minutes of all Board and Executive meetings
• The day to day management of a busy office of 40 employees
• Implementation of all HR policies and procedures
• On-boarding of new staff and contractors
• Booking and budgeting for all travel requirements for multiple departments
• Key Deliverables:
• Manage office budgets to ensure the day-to-day cost are kept within budget
• Managing workflows with clients and Customer Care to ensure all deliverables are met
• Managing the preparation of tenders, ensuring all requirements and deadlines are met in a timely and proficient manner
• Achievement:
• Successfully project managing the relocation of an entire office from start to finish, keeping within budget and specified timelines
• Successfully transitioning a team of 39 merchandiser to a virtual model to combat the spread of COVID-19 whilst satisfying the clients needs and meeting the health and safety requirements of all staff.

• Work
• Responsibilities included; Traffic Management of creatives jobs following through an agency, diary management, filing, barcoding, updating and formatting word documents and reception duties such as answering all calls into the switchboard, taking messages and identifying caller’s needs
• Key deliverables have included monitoring workflows, ensuring that all departments were working to timings briefed
• Booking appointments and travel, managing mailing systems
• Achievement: Finishing a large update of building manuals 2 days before the deadline due to implementation of more efficient workflows
• Achievement: Successfully managing busy diaries for all Creative’s in a busy Advertising Agency whilst managing Account Managers expectations of deadlines.

Travelling in the UK

• Getty Images is one of the world's leading creator and distributor of visual content and the first-place creative professionals turn to discover, purchase and manage imagery
• Responsible for managing 50+ key accounts across Australia & New Zealand within the Book Publishing industry from top spending global publishers to sole traders and freelancers, across all sections of the industry including education publishers, trade, retail and self publishers
• Key deliverables were split between maintaining and growing existing clients and establishing new business within the sector and identifying new revenue streams including face to face sales, with at least one inter-state visit per quarter
• Meet individual monthly and quarterly targets as well as group targets
• Achievement: Managed the worldwide implementation of a global agreement with the world’s biggest Travel Publishers
• Achievement: Managed the transition of 150+ Book Publishing and Magazine clients across from Photolibrary Pty Ltd to Getty Images after acquisition in 2011.

• Corbis is a leading digital media company & entertainment consultancy
• Held Field Sales role for new, lapsed and middle spending clients in all industries within United Kingdom and Republic of Ireland
• Built long term business relationships and ensured client’s service, pricing and product needs were met whilst increasing sales revenue year on year
• Methodologies included identifying new leads, managing referrals from other sales teams and new online registrations and researching trade websites/magazines
• Transitioning clients that would benefit from moving from self-service to a managed account model
• Meet individual monthly and quarterly targets as well as group targets
• Achievement: Increased year on year spend for Top 10 accounts by 15%

• Getty Images is one of the world's leading creator and distributor of visual content and the first place that creative professionals turn to discover, purchase and manage imagery
• Responsible for creating and building good business relationships with a selection of key clients within the Advertising and Design sector
• Conducting a minimum of 20 face to face meetings with clients per quarter to build relationships and grow revenue
• Meeting individual monthly and quarterly targets as well as group targets
• Working within a team to make sure client’s needs were met
• Strategic planning to ensure new revenue streams and opportunities uncovered
• To adhere to all of Getty Images leadership and Brand principles, including leading by example and trustworthiness, openness and honesty
• Achievement: Identified market opportunity in Ireland in the Advertising and Design sector and increased year on year revenues from those clients
• This involved strategic planning, field trips and adapting pricing agreements to suit the local market
• Achievement: As one of the most experienced members of the team requested by management to mentor new and existing members of the team, including training in new practices and systems.