LUCY SMITH
Summary
I have waitressing and bar work experience, often working in a fast-paced hospitality environment. I am attentive to customers and understand the value of great customer service. I am an enthusiastic team player, punctual and reliable, and willing to learn and take on new responsibilities.
Overview
8
8
years of professional experience
Work History
Waitress/Bar Staff
TJs Restaurant and Bar
10.2023 - 12.2024
- Provided table service in a timely manner
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Answered phone and took table bookings.
- Handled cash and card transactions.
- Further developed barista skills and served a variety of hot beverages.
- Bartending experience
- Served cocktails from an extensive cocktail menu.
- Closed/opened the bar and took note of stock and refilled fridges.
Barista/Waitress
Mamitas Coffee Shop
06.2020 - 09.2023
- Take orders and provide prompt table service.
- Served hot beverages - developing barista skills.
- Prepared and served hot and cold sandwiches, scones, cakes, and traybakes.
- Built rapport with regular customers
- Handled cash and card payments
- Cleaned counters, machines, utensils, and seating areas daily.
Festival/Concert Bar Staff
Hap Solutions Group
06.2023 - 08.2023
- Made and served a variety of alcoholic beverages.
- Maintained clean bar on shift
- Handled cash and card transactions
- Regularly checked IDs
- Used challenge 25 when selling alcohol
- Changed beer kegs
Waitress/Kitchen Assistant
Hayes Garden Land and Hayes of Symington
03.2019 - 01.2020
- Provided excellent table service, serving food and drinks.
- Worked with kitchen staff to prepare food, wash dishes, and set up food stations before shift.
- Operated till, handling cash and card payments
- Maintained a clean work environment, deep cleaned the shop floor at the end of every shift.
Barista/Waitress
Deli Mair
05.2017 - 07.2018
- Received barista training
- Learned menu content and kept up-to-date with any menu changes.
- Restocked shelves on the shop floor with food and drink, checked for out-of-date items, priced items.
- Handled cash and card transactions.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Arts - Journalism And English And Cultural Studies
Curtin University
Perth, WABachelor of Arts - English Studies And Journalism Studies
The University of Stirling
Stirling, Stirlingshire Skills
- Punctual
- Honest
- Reliable and trustworthy
- Strong work ethic
- Good communication skills
- Interpersonal skills
- Great time management skills
- Organised
Timeline
Waitress/Bar Staff
TJs Restaurant and Bar
10.2023 - 12.2024
Festival/Concert Bar Staff
Hap Solutions Group
06.2023 - 08.2023
Barista/Waitress
Mamitas Coffee Shop
06.2020 - 09.2023
Waitress/Kitchen Assistant
Hayes Garden Land and Hayes of Symington
03.2019 - 01.2020
Barista/Waitress
Deli Mair
05.2017 - 07.2018
Bachelor of Arts - Journalism And English And Cultural Studies
Curtin University
Bachelor of Arts - English Studies And Journalism Studies
The University of Stirling
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