Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lucy Swann

Summary

Hello, my name is Lucy Swann and I am a 16 year old girl (12/01/2008) currently looking a casual job employment. I am currently working as a waitress in a cafe, serving customers and handling food and drinks. I have looked after multiple children for family and friends. I am also a responsible and fast learner. I love to read, play netball and crochet. I have helped my dad out in his bicycle store with restocking of shelves and cleaning.

I would love the opportunity to work for you!

Thank you,

Lucy

Overview

4
4
years of professional experience

Work History

Waitress of Front of House

The Trail Cafe Mt Evelyn
04.2023 - Current
  • Communicated effectively with kitchen staff to guarantee accurate order preparation and timely delivery.
  • Efficiently managed large parties while adhering to proper banquet service protocols, enhancing special event experiences for guests.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Recommended menu items based on guest preferences, resulting in higher customer satisfaction scores.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Assisted in maintaining a clean and organized dining area, ensuring an enjoyable experience for guests.
  • Resolved guest complaints professionally, resulting in improved guest relations and repeat business.

Family Babysitter

Family And Friends
01.2020 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Helped children complete homework assignments and school projects.
  • Reassured children when upset providing emotional support and stability.
  • Promoted good behaviour by using positive reinforcement techniques, such as praise and rewards.
  • Led indoor and outdoor activities to entertain and occupy children.

Education

Edinburgh College
Lilydale, VIC
2026

Skills

  • Banquet Coordination
  • Specials Promotion and Upselling
  • Performance Improvement
  • Suggestive Selling
  • Reliable and Responsible
  • Special Requests and Substitutions
  • Menu Recommendations

Accomplishments

I am an academic and leadership scholarship student at Edinburgh College. I've received awards for consistently achieving high grades in multiple classes throughout year 8 & 9. I was School Captain in year 6. I was also apart of an extended leadership program where I solved futuristic problems within a time limit.

Timeline

Waitress of Front of House

The Trail Cafe Mt Evelyn
04.2023 - Current

Family Babysitter

Family And Friends
01.2020 - Current

Edinburgh College

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Lucy Swann