Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Lucy Talbot

Mooloolaba,QLD

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Community Support Worker

Lutheran Services
Mooloolaba, QLD
07.2021 - 10.2023
  • Provided transportation for clients to various appointments or activities as required.
  • Maintained accurate records of client progress, services provided, and any issues encountered.
  • Monitored medications and assisted with medication administration as needed.
  • Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
  • Collaborated with other professionals such as physicians or therapists to coordinate care plans.
  • Responded quickly to emergency situations involving clients in order to protect their safety.
  • Supported individuals with facility-based planned activities in home and community settings.
  • Supervised daily hygiene and care skills to promote self-sufficiency.
  • Maintained accurate records and documented client data in company databases.
  • Promoted community resources through printed marketing material, email newsletters and social media campaigns.
  • Made referrals to utilize community resources for resident's needs.
  • Consulted and collaborated with other professionals to provide continuity of patient-family care.
  • Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
  • Assisted patients with daily activities such as bathing, dressing, eating and grooming.
  • Provided companionship to elderly and disabled individuals by conversing, playing games and reading books.
  • Transported patients to medical appointments and other destinations in a timely manner.
  • Monitored vital signs such as pulse rate, blood pressure, temperature and respiration.
  • Performed light housekeeping tasks including changing linens, dusting furniture and vacuuming carpets.
  • Administered medications as prescribed by physician in accordance with healthcare regulations.
  • Assisted patients with ambulation using walkers or wheelchairs in a safe manner.
  • Reported any changes in the condition of the patient to the nurse or supervisor promptly.
  • Prepared meals according to dietary instructions from dietitian or physician.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.

Skills

  • Personal care assistance
  • Social integration
  • Individualized support
  • First-aid and CPR
  • Client Advocacy
  • Disability Awareness

Certification

  • CHC33015 Certificate 111 in Individual Support - (Ageing, Home and Community)
  • CHC43315 Certificate 1V in Mental Health
  • HLTAID001 Provide cardiopulmonary resusitation
  • HLTAID003 Provide first aid
  • Police check
  • Covid vaccinations
  • Australian drivers license full
  • Reliable registered and fully insured vehicle
  • Medication assist

References

References available upon request.

Timeline

Community Support Worker

Lutheran Services
07.2021 - 10.2023

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Lucy Talbot