Lucy Van Der Arend
Melbourne,VIC
Summary
An energetic, proactive, and dependable candidate with successful time management skills with the ability to manage multiple priorities with a positive attitude. Dedicated to helping others achieve progress towards their goals. Excellent interpersonal skills and attention to detail to ensure the best outcomes for everyone. Possesses excellent oral and written communication skills.
A detail-oriented and motivated Marketing Assistant with proven track record of improving customer satisfaction and enhancing media outreach. Adept at utilising extensive marketing knowledge to improve sales strategies.
Overview
2
2
years of professional experience
Work History
Marketing Assistant and Vice President
Swinburne Kpop Club
01.2024 - Current
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches and rebranding campaigns.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Strengthened brand identity with consistent messaging across social media channels.
Retail Assistant
Chemist Warehouse
10.2023 - Current
- Maintained tidy and organised store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
Casual Support Staff
Camberwell Girls Grammar School
05.2023 - Current
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Assisted employees with making copies, sending faxes, and filing paperwork.
- Resolved customer complaints with diplomatic and courteous communication.
- Maintained detailed knowledge of company products and services to provide comprehensive support.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Marketing and Public Relations Administrator
Phoenix Dance Crew
07.2023 - 10.2024
- Raised brand awareness through consistent marketing efforts and product campaign launches.
- Developed innovative marketing strategies.
- Aligned projects and daily activities with company vision, strategies and tactics.
- Collaborated with production team to coordinate advertisements and promotions.
- Conducted market analysis and monitored competitive activity.
- Created and managed social media campaigns to increase brand engagement.
Education
Bachelor of Business - Marketing
Swinburne University of Technology
Melbourne, VIC2026
VCE -
Camberwell Girls Grammar School
Canterbury, VIC11.2022
Grade 8 - Flute
AMEB
Melbourne10.2021
Skills
- Ability to Be Flexible
- Team Collaboration
- Deadline Adherence
- Community Service
- Attention to Detail
- Public Speaking
- Student Motivation
- Verbal and Written Communication
- Computer Proficiency and Microsoft Office
- Cultural Sensitivity
Accomplishments
2017 - Founded School Drama Club and Created Related House Event
2018 - Participated in Legacy Public Speaking Competition
2021 - Was House Debating and Public Speaking Captain, and House Technical Captain; Received Double Colours for Service, Drama, and Music
2022- Music Mentor; Received Full House Colours and School Colours
Volunteering Experience
Anglicare Victoria - Camberwell (2019)
- Coordinated food, clothing, and household items for disadvantaged individuals and families.
- Maintained neat facilities to serve program needs.
- Adhered to organisation procedures to maintain a safe program for participants and other workers.
Flute Tutor - Albury Border Music Camp (2019)
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Maintained energy and enthusiasm when working with students.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Offered friendly and efficient advice to students, and handled challenging situations with ease.
Timeline
Marketing Assistant and Vice President
Swinburne Kpop Club
01.2024 - Current
Retail Assistant
Chemist Warehouse
10.2023 - Current
Marketing and Public Relations Administrator
Phoenix Dance Crew
07.2023 - 10.2024
Casual Support Staff
Camberwell Girls Grammar School
05.2023 - Current
Bachelor of Business - Marketing
Swinburne University of Technology
VCE -
Camberwell Girls Grammar School
Grade 8 - Flute
AMEB
Similar Profiles
JONATHAN OHARAJONATHAN OHARA
Cook/Manager at Kpop RamenCook/Manager at Kpop Ramen
Shaun TaylorShaun Taylor
Store Manager at Kpop Pink StoreStore Manager at Kpop Pink Store
Jungmin LimJungmin Lim
Hair Salon Assistant at KPOP HAIRHair Salon Assistant at KPOP HAIR