Lucy Wainwright

canning vale

Summary

Very excited to learn more skills and broaden my experience in the workplace i thrive in a busy fast-paced work environment and would love to discuss this position with you to find out more. I am looking for a career and not just a job.

Overview

years of professional experience

Work History

Customer Service Officer / Information Desk

Bunnings Warehouse

01.2020 - Current

Working in a fast-paced environment
Entering data and operating phones
Dealing with customer enquiries
Processing returns and transactions
Organizing timesheets for the team
Helping large volume of customers every day with positive attitude and focus on customer satisfaction.
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Trained new personnel regarding company operations, policies and services.

RETAIL ASSISTANT

TARGET

01.2019 - 01.2020

Experience in customer service
Used POS system to process sales, returns, online orders, and gift card activations.
Greeted customers, helped locate merchandise, and suggested suitable options.

Education

Certificate 2 - Music

John Curtin College Of The Arts

Year 12 - undefined

Skills

Data entry
Complaint handling
Customer support

Payment processing
Documentation and reporting
Inbound call management

Accomplishments

Music scholarship at John Curtin College Of The Arts
Certificate 2 in Music
Completion of year 12 with academic excellence swan awards
Customer service awards

Personal Information

Date of Birth: 04/04/02

Timeline

Customer Service Officer / Information Desk

Bunnings Warehouse

01.2020 - Current

RETAIL ASSISTANT

TARGET

01.2019 - 01.2020

Year 12 - undefined

Certificate 2 - Music

John Curtin College Of The Arts

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