Lucy Wainwright
canning vale
Summary
Very excited to learn more skills and broaden my experience in the workplace i thrive in a busy fast-paced work environment and would love to discuss this position with you to find out more. I am looking for a career and not just a job.
Overview
6
6
years of professional experience
Work History
Customer Service Officer / Information Desk
Bunnings Warehouse
01.2020 - Current
- Working in a fast-paced environment
- Entering data and operating phones
- Dealing with customer enquiries
- Processing returns and transactions
- Organizing timesheets for the team
- Helping large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Trained new personnel regarding company operations, policies and services.
RETAIL ASSISTANT
TARGET
01.2019 - 01.2020
- Experience in customer service
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Certificate 2 - Music
John Curtin College Of The Arts
Year 12 - undefined
Skills
- Data entry
- Complaint handling
- Customer support
- Payment processing
- Documentation and reporting
- Inbound call management
Accomplishments
- Music scholarship at John Curtin College Of The Arts
- Certificate 2 in Music
- Completion of year 12 with academic excellence swan awards
- Customer service awards
Personal Information
Date of Birth: 04/04/02
Timeline
Customer Service Officer / Information Desk
Bunnings Warehouse
01.2020 - Current
RETAIL ASSISTANT
TARGET
01.2019 - 01.2020
Year 12 - undefined
Certificate 2 - Music
John Curtin College Of The Arts
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