Lucy Warren
Mayfield,NSW
Summary
Motivated and personable professional with a background in finance and business, bringing a keen eye for sales strategy and marketing potential. Known for delivering exceptional customer service with a friendly, approachable, and energetic style that builds trust and lasting relationships. Quick to learn and adapt, with a natural flair for communication, problem-solving, and understanding client needs. Eager to bring a fresh, enthusiastic perspective to sales consultancy and contribute to client success through insight-driven solutions and a genuine passion for helping people.
Overview
6
6
years of professional experience
Work History
Bartender
Clarendon Hotel
Newcastle, NSW
08.2024 - Current
- Greeted customers and provided excellent customer service.
- Performed opening and closing duties including restocking supplies.
- Provided drink suggestions to customers based on their preferences.
- Resolved customer complaints in a professional manner.
- Processed payments accurately and efficiently with POS system.
Administrative Assistant
PKF Newcastle
Newcastle, NSW
05.2025 - 07.2025
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Handled confidential documents in an organised fashion in accordance with protocol.
- Used softwares such as MYOB, Microsoft Excel, and the ATO.
- Assisted in the preparation of annual financial statements and reports.
Retail Assistant
Edithburgh Surf and Tackle
Edithburgh, SA
11.2023 - 02.2024
- Processed payments using cash register, credit card machine and POS system.
- Maintained stock levels by replenishing shelves, tidying displays and organising merchandise.
- Provided excellent customer service offering my assistance in any way to improve their experience.
- Ensured cleanliness of the retail floor including dusting surfaces, vacuuming floors and cleaning windows.
Food and Beverage Server
Troubridge Hotel
Edithburgh, SA
11.2023 - 02.2024
- Developed good working relationships with fellow employees through effective communication.
- Assisted in setting up and packing down the bar and restaurant for service.
- Greeted customers and provided menus.
- Answered questions about menu items, ingredients, and pricing.
- Serving alcoholic beverages and applying responsible service of alcohol.
Bookkeeper
Lenside Agriculture
Yorketown, SA
01.2020 - 02.2023
- Processed accounts payable and receivable transactions.
- Ensured accuracy in all accounting entries and records.
- Maintained and reconciled general ledger accounts.
- Use of accounts softwares including Xero and Hubdoc.
- Provided assistance in preparing tax returns annually.
- I have also represented our family tourism business at trade shows.
Education
High School Diploma -
Yorketown Area School
Yorke Peninsula, SA11-2022
Double Bachelor - Commerce (Accounting) And Business (Marketing)
University of Newcastle
Newcastle, NSWSkills
- Customer relationship management
- Market analysis
- Data entry
- Administrative support
- Financial reporting
- Effective communication
- Time management
- Goal-oriented mindset
- Problem solving
- Team collaboration
References
References available upon request.
Timeline
Administrative Assistant
PKF Newcastle
05.2025 - 07.2025
Bartender
Clarendon Hotel
08.2024 - Current
Retail Assistant
Edithburgh Surf and Tackle
11.2023 - 02.2024
Food and Beverage Server
Troubridge Hotel
11.2023 - 02.2024
Bookkeeper
Lenside Agriculture
01.2020 - 02.2023
High School Diploma -
Yorketown Area School
Double Bachelor - Commerce (Accounting) And Business (Marketing)
University of Newcastle
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