Summary
Overview
Work History
Education
Skills
References
Timeline
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Lucy Warren

Mayfield,NSW

Summary

Motivated and personable professional with a background in finance and business, bringing a keen eye for sales strategy and marketing potential. Known for delivering exceptional customer service with a friendly, approachable, and energetic style that builds trust and lasting relationships. Quick to learn and adapt, with a natural flair for communication, problem-solving, and understanding client needs. Eager to bring a fresh, enthusiastic perspective to sales consultancy and contribute to client success through insight-driven solutions and a genuine passion for helping people.

Overview

6
6
years of professional experience

Work History

Bartender

Clarendon Hotel
Newcastle, NSW
08.2024 - Current
  • Greeted customers and provided excellent customer service.
  • Performed opening and closing duties including restocking supplies.
  • Provided drink suggestions to customers based on their preferences.
  • Resolved customer complaints in a professional manner.
  • Processed payments accurately and efficiently with POS system.

Administrative Assistant

PKF Newcastle
Newcastle, NSW
05.2025 - 07.2025
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Handled confidential documents in an organised fashion in accordance with protocol.
  • Used softwares such as MYOB, Microsoft Excel, and the ATO.
  • Assisted in the preparation of annual financial statements and reports.

Retail Assistant

Edithburgh Surf and Tackle
Edithburgh, SA
11.2023 - 02.2024
  • Processed payments using cash register, credit card machine and POS system.
  • Maintained stock levels by replenishing shelves, tidying displays and organising merchandise.
  • Provided excellent customer service offering my assistance in any way to improve their experience.
  • Ensured cleanliness of the retail floor including dusting surfaces, vacuuming floors and cleaning windows.

Food and Beverage Server

Troubridge Hotel
Edithburgh, SA
11.2023 - 02.2024
  • Developed good working relationships with fellow employees through effective communication.
  • Assisted in setting up and packing down the bar and restaurant for service.
  • Greeted customers and provided menus.
  • Answered questions about menu items, ingredients, and pricing.
  • Serving alcoholic beverages and applying responsible service of alcohol.

Bookkeeper

Lenside Agriculture
Yorketown, SA
01.2020 - 02.2023
  • Processed accounts payable and receivable transactions.
  • Ensured accuracy in all accounting entries and records.
  • Maintained and reconciled general ledger accounts.
  • Use of accounts softwares including Xero and Hubdoc.
  • Provided assistance in preparing tax returns annually.
  • I have also represented our family tourism business at trade shows.

Education

High School Diploma -

Yorketown Area School
Yorke Peninsula, SA
11-2022

Double Bachelor - Commerce (Accounting) And Business (Marketing)

University of Newcastle
Newcastle, NSW

Skills

  • Customer relationship management
  • Market analysis
  • Data entry
  • Administrative support
  • Financial reporting
  • Effective communication
  • Time management
  • Goal-oriented mindset
  • Problem solving
  • Team collaboration

References

References available upon request.

Timeline

Administrative Assistant

PKF Newcastle
05.2025 - 07.2025

Bartender

Clarendon Hotel
08.2024 - Current

Retail Assistant

Edithburgh Surf and Tackle
11.2023 - 02.2024

Food and Beverage Server

Troubridge Hotel
11.2023 - 02.2024

Bookkeeper

Lenside Agriculture
01.2020 - 02.2023

High School Diploma -

Yorketown Area School

Double Bachelor - Commerce (Accounting) And Business (Marketing)

University of Newcastle

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Lucy Warren