Lucy Jenna Negus
Claremont,WA
Summary
Committed to making individuals feel welcome and comfortable. Ability to multi-task and prioritize in a busy environment with a smile on my face! Dedicated employee known for punctuality and sophistication. Pursuing secure employment and immediate start
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salon Coordinator
Maurice Meade
03.2022 - 06.2023
- Scheduled appointments by phone, email and in person and recommended additional services.
- Handled all payments and refunds, making sure that charges and correct tax were applied.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
- Upsold salon products and services to customers through effective communication and successful marketing methods.
- Handled employee scheduling and coverage needs during business hours.
- Maintained accurate financial records, facilitating smooth daily operations and timely reporting.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Prepared billings and estimates for customers.
- Provided exceptional support to both stylists and clients alike during high-volume periods such as holidays or special events.
- Managed cash flow, business transactions, banking, and accounting processes.
- Ensured cleanliness of the salon by overseeing regular maintenance tasks and adhering to hygienic practices.
Retail Assistant
Seed Heritage
08.2023 - Current
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Used in-store system to locate inventory and place special orders for customers.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Deputy Supervisor Swim Instructor
VACSWIM
10.2020 - 03.2022
- I have a level of understanding of how to communicate with all ages including parents and the students.
- Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.
- Increased productivity by developing comprehensive project timelines and monitoring progress closely.
- Provided thorough training to junior swim instructors, fostering professional growth and skill development.
- Developed and implemented lesson plans based on individual student needs.
- Motivated participants through one-on-one instruction and positive feedback.
- Encouraged parent involvement in their child''s aquatic education through regular communication about progress and upcoming events.
- Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
Harvest Receival Point Operator
CBH Bins
10.2022 - 12.2022
- I worked as a harvest receival point operator (RPO) where I learnt valuable skills precise communication as I was dealing with heavy machinery and road trains.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
- Coordinated with other departments to address production-related issues, fostering effective communication across teams.
Bartender
Albion hotel
09.2021 - 03.2022
- Followed strict recipes and drink measurements to minimize product used.
- Served high customer volumes during special events, nights, and weekends.
- Upheld strict regulations for safe alcohol service and food safety.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Implemented cost-saving measures such as portion control guidelines, reducing overall expenses without sacrificing quality.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
Bachelor of Arts - Digital Communications And Media
Edith Cowan University
Perth, WA10.2025
Bachelor of Arts - Public Relations
Edith Cowan University
Perth, WA10.2025
High School Diploma -
Presbyterian Ladies College
Peppermint Grove, WA10.2021
Certificate IV - Business
South Metropolitan TAFE
Fremantle, WA09.2021
Skills
- Well-developed social skills
- Skilled communicator with various age groups and ethnic backgrounds
- Friendly demeanor
- Approachable
- Well-developed teamwork skills
- Displays leadership skills when appropriate
- Uses initiative in moments when there is no direction
- Computer skills - competent in most computer applications, fast learner for new skills
- Telephone Etiquette
- Budget Administration
- Social Media Marketing
- Microsoft Office
- Team Management
- Problem-solving skills
- Effective Multitasking
- Client satisfaction
- Shift Management
- Household Management
- Employee Training
- Task Delegation
- Time Management
- Customer Service
- Appointment Scheduling
- Scheduling
- Salon safety and security
- Staff motivator
- Staff Collaboration
- Conflict Mediation
- Cleanliness and sanitation
- Restaurant Experience
- Team Collaboration
- Client Relations
- Brand representation
- Employee Relations
- Accurate money handling
- Customer Needs Assessment
- Sales proficiency
- Product Sales
- Willing To Travel
- Decision-making skills
- Financial Management
- Relationship Building
- Interpersonal Communication
- Advanced interpersonal skills
- Commitment to quality and service
- Strategic Planning
- Health and Safety Regulations
- Food Service Background
Certification
- RSA
- First aid
- Police clearance
- Bronze medallion
- CPR
- Covid vaccination
- Cert 4 in business
- Driver's license
References
- Tristan Meade, Maurice Meade, 0417 987 779
- Tina Darlington, Head supervisor of VacSwim, 0404 164 969
- Hayley Holland, Tutor, Central Regional TAFE, Moora, 0400 353 930
Timeline
Retail Assistant
Seed Heritage
08.2023 - Current
Harvest Receival Point Operator
CBH Bins
10.2022 - 12.2022
Salon Coordinator
Maurice Meade
03.2022 - 06.2023
Bartender
Albion hotel
09.2021 - 03.2022
Deputy Supervisor Swim Instructor
VACSWIM
10.2020 - 03.2022
Bachelor of Arts - Digital Communications And Media
Edith Cowan University
Bachelor of Arts - Public Relations
Edith Cowan University
High School Diploma -
Presbyterian Ladies College
Certificate IV - Business
South Metropolitan TAFE
- RSA
- First aid
- Police clearance
- Bronze medallion
- CPR
- Covid vaccination
- Cert 4 in business
- Driver's license
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