Ludella Smith
Brightwaters,NSW
Summary
Driven by a goal-oriented mindset, I excelled in a fast-paced environment at Southern Lakes United Football Club, enhancing team productivity and customer satisfaction through exceptional communication and workflow management. My adeptness in quality control and customer service, coupled with a strong work ethic, significantly improved order fulfillment processes and safety standards.
I take pride in ensuring customers satisfaction in the end product and waiting times.
Overview
1
1
year of professional experience
Work History
Custmer Service
Loren Neville - Southern Lakes United Football Clu
2023.04 - Current
- Managing the BBQ, cooking to order, making sure all products are stocked to not run out.
- Increased team productivity with effective communication.
- Managed a high volume of customers, demonstrating excellent problem-solving skills to get orders correct and out fast.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Assisting and teaching volunteer's to learn the processes of the BBQ.
- Followed safety protocols while working, avoiding accidents and injuries.
Education
No Degree - Year 9
Morisset High School
Morriset, NSW2027
Skills
- Goal-oriented mindset
- Complaint Handling
- Workflow Management
- Quality Control
- Order Fulfillment
- Customer Service
- Strong Work Ethic
- Excellent Communication
- Team Collaboration
- Multitasking and Organization
About me
I have lived in the Morisset area my whole life. I attended Bonnells bay primary and now attend Morisset high school. I love to be involved in my aboriginal culture and enjoy going to school. In my spare time I like spending time with family and friends as well as taking my dogs for a walk to watch the sunset.
I am eager to expand my working career to learn and expand my knowledge. I enjoy working as part of a team.
Timeline
Custmer Service
Loren Neville - Southern Lakes United Football Clu
2023.04 - Current
No Degree - Year 9
Morisset High School
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