Ludmilla Toubro

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• Filled hay nets and water buckets and measured feed and supplements.
• Led horses from stables to fields and back.
• Mucked out stables.
• Checked horses for wellness issues to report problems or treat minor ailments and injuries.
• Kept animal coats clean and healthy with regular washing and grooming.
• Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
• Groomed horses to prepare for exhibitions.
• Paraded yearlings for potential costumers.
• Skilled at working independently and collaboratively in a team environment.
• Went to the Magic Millions yearling sales at The Gold Coast where I groomed and paraded yearlings.

• Established welcoming atmosphere by greeting each guest warmly and seating them at their tables.
• Communicated with kitchen and waiters to ensure perfect timing in regards to beverages and food.
• Learned about different wines in stock to be able to accommodate guests preferences as smoothly as possible.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Trained new waitstaff on proper food handling, customer service and safety procedures.
• Cleaned up and made sure everything was up to standard and ready for the next day.

• Took care of all day to day tasks such as letting horses to/from paddocks, mucking out, general cleaning of stables and riding tracks.
• Exercised 1-3 horses per day, including riding, lunging etc.
• Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
• Kept animal coats clean and healthy with regular washing, grooming, and trimming.
• Maintained saddles, bridles and riding gear and helped fit items to specific horses.
• Administered horse medication and necessary special care.
• Prepped horses for travel.
• Groomed horses to prepare for exhibitions.
• Taught ranch guests basic horse riding and care techniques.
• Followed instructions from coaches to execute consistent and effective results.
• Responsible for managing the farm by myself while owners were away for holiday. This included feeding, riding and general care for of their 16 horses as well as feeding and walking their two dogs.

• Mixed and served a wide variety of cocktails and spirits.
• Cleared off tables with efficiency and made sure they were always ready for new customers.
• Performed opening and closing duties, setting up for incoming shift, preparing cash drawers and taking inventory.
• Engaged in friendly conversation with customers, making them feel welcome.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.