Luella Martens
Albury,NSW
Summary
Dedicated and accomplished professional in their 50s, eager to embark on a new chapter of personal and career growth. With a wealth of experience and wisdom, Luella brings a unique blend of seasoned expertise and a thirst for continuous learning. Their intelligence, adaptability, and determination make them well-prepared to excel in any role or challenge that comes their way.
Luella is excited to leverage skills, experience, and enthusiasm to drive success and make a meaningful impact in any new opportunity that comes their way. With a strong desire to continue progressing and achieving their career goals, they're confident in their ability to contribute positively to any team or organisation.
Overview
14
14
years of professional experience
Work History
Team Member
Spotlight Birkenhead Point
11.2016 - Current
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Evaluated customer needs and feedback to drive product and service improvements.
- Conducted regular reviews of operations and identified areas for improvement.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained productive, efficient approach to all tasks.
- Kept work areas clean, organised, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximise performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods, 7 days per week.
Warehouse Supervisor
Toyota Ryde
01.2016 - 11.2016
- Supervised warehouse operations by managing employees during shifts
- Completed daily operations on time and maintained high standards of accuracy
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Maintained high levels of accuracy in daily operations.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Handled day-to-day shipping and receiving overseeing more than 20 packages per day
Stay at Home Mother
Self-Employed
01.2010 - 01.2016
- During this period, I dedicated myself to being a full-time caregiver, providing round-the-clock support and care for my ill child.
- Responded to crises and emergency situations to provide immediate assistance to persons in need
- Developed education and social programs to provide my child with knowledge and skills for healthy, productive lives
- Available 24/7
Education
High School Diploma -
Papatoetoe High School
Papatoetoe, New Zealand01.1980
Skills
- Continuous Development
- Willingness to Learn
- Teamwork and Collaboration
- Following Instructions
- Customer Service
- Product Knowledge
- Attention to Detail
- Team Member Motivation
- Clear Communication
- Cooperative Relationships
- Cash Handling
- Retail Transactions
- POS Inventory System Operation
- Good Communication Skills
- Answering Customer Questions
Accomplishments
- Proven Experience: With a successful track record spanning several decades, I have honed my skills in various industries, demonstrating adaptability and resilience in the face of change.
- Continuous Learning: Committed to staying current with industry trends and emerging technologies, I embrace lifelong learning and remain open to new ideas.
- Strong Work Ethic: Known for my unwavering work ethic, I approach every task with a dedication to excellence and a passion for personal and professional development.
- Problem-Solving Acumen: My extensive experience has sharpened my problem-solving abilities, enabling me to find innovative solutions to complex challenges.
Additional Information
- Between 2016-2018 I served as Spotlight Nightfill Supervisor. I developed additional skills in this role. - Managing Inward and outward stock
- Running a team and organising daily duties
- Supporting role to managers
- Accurate and efficient computer work
- Working to schedule and creating a positive work environment
- Taking a leadership position when on store floor
Key Attributes:
Timeline
Team Member
Spotlight Birkenhead Point
11.2016 - Current
Warehouse Supervisor
Toyota Ryde
01.2016 - 11.2016
Stay at Home Mother
Self-Employed
01.2010 - 01.2016
High School Diploma -
Papatoetoe High School
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