Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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LUELLA SMITH

Summary

I'm a friendly, reliable and outgoing worker who loves creating great experiences for customers. I bring positive energy to every shift, thriving in busy and fast paced environments. I’m quick to pick up new skills, great at problem solving, and always ready to help out wherever needed. I work well under pressure, communicate easily with both customers and teammates, and always bring my best to the team.

Overview

2025
2025
years of professional experience

Work History

Babysitting

  • 5+ years, multiple families, Children aged from ~3-12 years

FOH Team Member

Hunky Dory Richmond
06.2024 - Current
  • Built relationships with customers to encourage repeat business and ensure positive customer experience.
  • Learned new skills and systems quickly, and adapted to different roles as needed.
  • Stayed flexible and jumped in wherever needed to keep things running smoothly
  • Opening/Closing.
  • Helped customers with orders, recommendations, and any questions they had.
  • Stayed productive, efficient and made sure everything got done, especially during busy times.

Waitress, Front-of-House, Barista, Kitchen-Hand

Bendigo St Milkbar
04.2021 - Current
  • Opening/Closing
  • Order accuracy and attention to detail
  • Time management in a fast-paced environment
  • Training new staff members
  • Teamwork and collaboration with kitchen and front-of-house staff
  • Maintaining cleanliness and hygiene standards
  • Formed connections with regular customers.
  • Strong customer service and communication
  • Upselling and product recommendations.
  • Flexibility and adaptability to changing tasks.
  • 4 years hospitality experience.

Education

Year 11 Student -

Melbourne Girls' College
Richmond, VIC

Skills

  • Fast learner
  • Reliable
  • Friendly & approachable
  • Quick thinker
  • Strong work ethic
  • Adaptable
  • Organised
  • Passionate
  • Creative
  • Team Collaboration

Accomplishments

  • Certificate of Completion, Parsons' School of Design Paris, Inside the Business of Fashion and Luxury course.
  • Anglesea Surf Life Saving Bronze Medallion.
  • Melbourne Girls' College Rowing Division 1 Cox.

Timeline

FOH Team Member

Hunky Dory Richmond
06.2024 - Current

Waitress, Front-of-House, Barista, Kitchen-Hand

Bendigo St Milkbar
04.2021 - Current

Babysitting

Year 11 Student -

Melbourne Girls' College

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LUELLA SMITH