Summary
Overview
Work History
Education
Skills
Referrs
Timeline
Generic

Luina Whiley

HARDEN,NSW

Summary

Multi-talented Administration Officer successful at stepping into many different roles each day. Well-versed in driving advancements in quality control, team productivity and customer service. Offers 12 years of experience in Health administration.

Overview

15
15
years of professional experience

Work History

Administration Officer

MLHD Breastscreen
Wagga Wagga
02.2012 - Current
  • Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.
  • Organised meetings and conferences for internal staff members, as well as external stakeholders.
  • Answered incoming telephone calls and responded to customer enquiries promptly and courteously.
  • Produced detailed minutes of meetings for circulation to relevant personnel.
  • Updated databases with new customer contact details or changes in existing accounts.
  • Assisted team with timely and accurate administrative work covering multiple remote sites.
  • Liaised with internal teams and external customers to facilitate smooth communication and handle requests.

Health and Security Assistant

Queanbeyan Hospital
Queanbeyan
02.2009 - 01.2012
  • Monitored access control systems, CCTV cameras, fire alarms, and other security devices.
  • Provided support to security staff during events or emergencies.
  • Performed daily patrols of assigned areas to ensure safety and security protocols were being followed.
  • Maintained detailed records of all security-related incidents and activities.
  • Conducted regular inspections of locks, doors, windows, and other entry points for potential vulnerabilities.
  • Tracked visitors entering and exiting the facility using visitor logs and ID verification processes.
  • Collaborated with law enforcement personnel when necessary to investigate criminal activity.
  • Provided guidance and assistance to new hires on proper safety protocols while at work.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Maintained high levels of alertness throughout shifts.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Identified suspicious activity to determine appropriate response.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Searched bags manually to identify prohibited items and contraband.

Education

Administration

Port Adelaide Tafe
Adelaide, SA
01-1993

High School Diploma -

Wudinna Area School
12-1992

Skills

  • Database Administration
  • Administrative Support
  • Meeting Support
  • File Maintenance
  • File Management
  • Customer Relations

Referrs

Jessamy chambers Breastscreen NSW Queanbeyan 0428 289 849 work 02 6150 7755

Catherine Davis Breastscreen Nurse Councellor work 02 5943 2607

Sarah Poile Breastscreen administration officer 02 5943 2617

Timeline

Administration Officer

MLHD Breastscreen
02.2012 - Current

Health and Security Assistant

Queanbeyan Hospital
02.2009 - 01.2012

Administration

Port Adelaide Tafe

High School Diploma -

Wudinna Area School

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Luina Whiley