Luis Antonio
Gladstone Park
Summary
Dynamic and results-oriented professional with a proven track record at Red Rooster, where I enhanced kitchen efficiency and guest satisfaction. Expert in sanitation practices and team collaboration, I significantly contributed to a positive workplace culture and consistently exceeded customer expectations. Skilled in customer service and payment processing, I bring a comprehensive skill set to meet and surpass employer needs.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
3
3
years of professional experience
Work History
Back of House Team Member
Red Rooster
06.2024 - 12.2024
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Assisted with training new BOH staff members on established processes and goals.
- Supported the training of new employees by sharing expertise on kitchen equipment usage, safety protocols, and dish preparation techniques.
- Consistently met or exceeded customer expectations, receiving positive feedback from both guests and management regarding food quality and presentation.
- Contributed to a positive customer experience by preparing high-quality dishes in a timely manner, following established recipes and presentation standards.
- Actively contributed to a positive workplace culture by fostering camaraderie among team members through collaboration, mutual respect, and shared goals.
Front of House Employee
Red Rooster
06.2024 - 11.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Helped guests at tables when in need of assistance.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
Cashier
Woolworths Supermarket
06.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Work Experience Placement.
Education
High School Diploma -
Gladstone Park Secondary College
Melbourne, VIC11-2024
Skills
- Cleaning procedures
- Sanitation practices
- Waste reduction
- Team collaboration
- Decision-making
- Customer service
- Quality assurance
- Safe handling
- Customer engagement
- Payment processing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Full Professional
Timeline
Back of House Team Member
Red Rooster
06.2024 - 12.2024
Front of House Employee
Red Rooster
06.2024 - 11.2024
Cashier
Woolworths Supermarket
06.2022 - 07.2022
High School Diploma -
Gladstone Park Secondary College
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