LUIS FAUNDEZ
Caviar Negro
Duncraig,WA
Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
37
years of professional experience
Work History
Business Owner/Operator
8 Years 9 Months
Caviar Negro - Chile | 02.2014 - 11.2022
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Optimized team hiring, training and performance.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Employed prompt decision-making and in-depth research to resolve issues.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Learned and remained updated on statutory requirements and regulations.
- Devised processes to boost long-term business success and increase profit levels.
- Provided outstanding coaching to employees to boost productivity.
- Built and deployed operational procedures, training programs and administrative systems to handle needs.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.
Modular Building Advisor
1 Year 8 Months
Chevron - Perth, WA | 06.2012 - 02.2014
- Advised clients on various elements of project and offered support to quickly resolve issues.
- Identified issues of special importance in need of extra attention and escalated to correct personnel.
- Consulted with team members to address issues and implement effective solutions.
- Followed up with case individuals to check on satisfaction and progress.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Corporate Manager
1 Year 7 Months
TR Homes - Perth, WA | 11.2010 - 06.2012
Major Account Manager
4 Years 3 Months
Nomad Building Solutions - Perth, WA | 08.2006 - 11.2010
Business Consultant
1 Year 9 Months
Nomad Building Solutions - Perth, WA | 11.2004 - 08.2006
Key Account Manager
3 Years 5 Months
Ausco Building Systems - Perth, WA | 06.2001 - 11.2004
Sales Consultant Manager
4 Years 5 Months
Ausco Building Systems - Perth, WA | 01.1997 - 06.2001
Sales Representative
5 Years
Supalux Paints - Welshpool, WA | 01.1992 - 01.1997
Sales Agent
6 Years 6 Months
Sport Vision - Canberra, ACT | 07.1985 - 01.1992
Education
Year 12 Certificate
Copeland College - Canberra, ACT
Certificate IV - Business Management
Australian Institude of Management (AIM) - Wemberley, WA
Certificate - Business Proposals
Peter Rogen & Associates - Sydney, NSW
Certificate - Workplace Safety
Chevron - Perth, WA
Certificate - Operate A Commercial Vehicle - Road Safety
Road Safety - Perth, WA
Certificate - First Aid
Just Careers Training - Malaga, WA
No Degree - Construction White Card
Just Careers Training - Malaga, WA
Skills
Department Oversight
Policy Development and Enforcement
Negotiation and Conflict Resolution
Maintaining Compliance
Management Training
Business Leadership
Performance Monitoring and Evaluation
Onboarding and Orientation
Timeline
Business Owner/Operator
Caviar Negro
02.2014 - 11.2022Read more
Modular Building Advisor
Chevron
06.2012 - 02.2014Read more
Corporate Manager
TR Homes
11.2010 - 06.2012Read more
Major Account Manager
Nomad Building Solutions
08.2006 - 11.2010Read more
Business Consultant
Nomad Building Solutions
11.2004 - 08.2006Read more
Key Account Manager
Ausco Building Systems
06.2001 - 11.2004Read more
Sales Consultant Manager
Ausco Building Systems
01.1997 - 06.2001Read more
Sales Representative
Supalux Paints
01.1992 - 01.1997Read more
Sales Agent
Sport Vision
07.1985 - 01.1992Read more
Copeland College - Year 12 Certificate,
Read more
Australian Institude of Management (AIM) - Certificate IV, Business Management
Read more
Peter Rogen & Associates - Certificate, Business Proposals
Read more
Chevron - Certificate, Workplace Safety
Read more
Road Safety - Certificate, Operate A Commercial Vehicle - Road Safety
Read more
Just Careers Training - Certificate, First Aid
Read more
Just Careers Training - No Degree, Construction White Card
Read more