Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Luís Mendes

Summary

Professional and forward thinker with a track record of delivering excellent service in fast paced environments. Working experience in several sectors with great adaptability to different environments. Proactive and eager to embrace new challenges. Currently in Australia on a Work and Holiday visa.

Overview

8
8
years of professional experience

Work History

Labourer

Embassy Stone
Noosa
02.2024 - Current
  • Production of stone bench tops through the use of different types of high level machinery
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Operations Manager

BOLT
Lisbon, Portugal
02.2022 - 02.2024
  • Manage a team of 10 people
  • Management and implementation of all operations including team, schedules, inventory, processes and systems
  • Monitored and improved efficiency of processes, team performance, and customer service

Receptionist

Hotel Amazónia
Lisbon, Portugal
06.2018 - 08.2020
  • Greeted visitors and provided them with assistance.
  • Managed check ins
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Waiter and Chef

Telepizza
Lisbon, Portugal
10.2015 - 11.2017
  • Planned menus, ordered supplies and managed kitchen staff.
  • Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
  • Monitored and participated in food preparation.
  • Provided excellent customer service to ensure repeat customers.

Education

Master of Science - Business Administration

Kings College London
London, UK
09-2021

Bachelor of Science - Economics

University of Lisbon
Lisbon
09-2019

Skills

  • Proficient in MS Office tools
  • SPSS
  • RSA Completed
  • Leadership
  • Managent

Affiliations

President of the Fiscal Council of CAMTIL (2018 - 2022)

Rugby Player (Since 2007)

Leader of Missão País (2019)

Tutor at Academia Johnson - Tutor under priveledge kids (2017 - 2022)

Volunteer at Banco Alimentar Contra a Fome (since 2004)

Languages

English
Full Professional
Spanish
Full Professional
Portuguese
Native/ Bilingual

Timeline

Labourer

Embassy Stone
02.2024 - Current

Operations Manager

BOLT
02.2022 - 02.2024

Receptionist

Hotel Amazónia
06.2018 - 08.2020

Waiter and Chef

Telepizza
10.2015 - 11.2017

Master of Science - Business Administration

Kings College London

Bachelor of Science - Economics

University of Lisbon

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Luís Mendes