Luisa Cardona-Hurtado
Warehousing & Logistics
Brisbane,QLD
Summary
Hardworking and focused on starting a new career path in Business, Medical and Administration to reflect my current studies through Tafe (Online) for my Certificate III in Business, Medical and administration.
I'm searching for an entry level position in administration, as well as studying it i would also love to immerse myself in it. I am very focused, motivated, goal orientated and bubbly character, I am a fast learner and can quickly adapt to situations and environments that are fast paced, I love a good challenge and work well under pressure both individually and in a team.
I have prior customer service experience in both retail, the fitness industry and in a large warehousing and logistics setting from sales to leading a team of 5+ team members to work effectively and efficiently.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Warehouse Order Selector
Primary Connect
09.2021 - Current
- Created and enforced detailed organization processes to increase quality and service standards.
- Streamlined order picking process by implementing time-saving techniques learned from industry best practices.
- Boosted customer satisfaction through accurate order fulfillment, resulting in fewer returns due to incorrect items shipped.
- Excellent communication skills, both verbal and written.
- Collaborated with team members to maintain a clean and organized work environment, ensuring optimal efficiency and safety.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport
Supervisor
EMF (Gym)
02.2023 - 06.2023
- Frequently inspected production area to verify proper equipment operation.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Educated staff on organizational mission and goals to help employees achieve success.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Warehouse Assistant
Coles
10.2016 - 09.2021
- Supported timely delivery of orders by efficiently loading trucks according to established procedures and schedules.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Sorted and delivered materials to different work areas and staff.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Sales Supervisor
FootLocker
01.2016 - 01.2016
- Boosted sales by implementing effective training programs for new and existing employees.
- Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
- Capitalized on sales development and performance optimization opportunities while controlling expenses and maintaining diverse customer base.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed budgets effectively while maintaining proper inventory levels throughout the year ensuring optimal profitability without compromising service quality.
- Coordinated with other departments to provide smooth execution of sales initiatives.
- Played an integral role in recruitment processes by interviewing candidates and guiding them through onboarding procedures upon hire completion successfully.
Education
No Degree -
Calamvale Community College
Brisbane, QLD 01.2013 - 01.2014
No Degree - Certificate III Business, Medical & Administration
Tafe Queensland (Online)
Brisbane, QLD 04.2001 -
Skills
Product packing
undefinedTimeline
Supervisor
EMF (Gym)
02.2023 - 06.2023
Warehouse Order Selector
Primary Connect
09.2021 - Current
Warehouse Assistant
Coles
10.2016 - 09.2021
Sales Supervisor
FootLocker
01.2016 - 01.2016
No Degree -
Calamvale Community College
01.2013 - 01.2014
No Degree - Certificate III Business, Medical & Administration
Tafe Queensland (Online)
04.2001 -
Similar Profiles
Dinh LeDinh Le
Order Selector at Primary ConnectOrder Selector at Primary Connect
Elizabeth SiuamisiElizabeth Siuamisi
Warehouse Operator at Primary ConnectWarehouse Operator at Primary Connect
FINAU MAFIFINAU MAFI
TEAM MEMBER at PRIMARY CONNECTTEAM MEMBER at PRIMARY CONNECT
Melissa GodwinMelissa Godwin
Warehouse Worker at Primary ConnectWarehouse Worker at Primary Connect
Ailysh Lewis-MillarAilysh Lewis-Millar
Support and Advocacy Worker at Micah ProjectsSupport and Advocacy Worker at Micah Projects