Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Luisa Cattarinuzzi

Sydney,NSW

Summary

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through [Number] years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Motivated [Job Title] offers demonstrated success tackling various office tasks. Delivers proactive support on key administrative matters to promote productivity across departments. Recognized for organization and time management skills. Organized Administrator with [Number] years of experience facilitating operational workflows. Promotes interdepartmental collaboration through solid teamwork. Demonstrated expertise in project and document management. Successful [Job Title] with experience supporting program needs and managing projects with little oversight. Strong track record of reviewing and assessing processes and implementing continuous improvement initiatives to streamline office operations. Proficient in [Software]. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional with extensive experience in customer service, sales and administrative tasks. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Talented [Job Title] goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Talented [Job Title] with demonstrated experience providing administrative support services. Experienced in using variety of software applications and calendar management. Excellent communication and interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Administrative Officer

A
01.2020 - 11.2023
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
  • Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Provided exceptional support to the executive team by managing schedules, coordinating travel plans, and organizing meetings.
  • Improved communication within the organization through regular updates on policies, procedures, and key events.
  • Contributed to successful projects by providing essential administrative support and resource management.
  • Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
  • Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
  • Developed comprehensive training programs for new hires which resulted in faster onboarding and increased efficiency.
  • Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
  • Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
  • Spearheaded process improvements that led to reduced operational costs while maintaining high-quality service delivery standards.
  • Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
  • Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
  • Expedited decision-making processes by preparing detailed reports that presented relevant data in an easily digestible format.
  • Coordinated complex logistics for large-scale events or meetings with minimal supervision.
  • Evaluated risk factors for potential projects or initiatives, providing valuable input during decision-making processes.
  • Championed office sustainability efforts by implementing eco-friendly practices and raising awareness among staff members.
  • Created, prepared, and delivered reports to various departments.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for company database.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Prepared reports to assist business leaders with key decision making and strategic operational planning.
  • Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
  • Delivered performance reviews, recommending additional training or advancements.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted development and implementation of new administrative procedures.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Developed strategies to streamline and improve office procedures.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Increased customer service success rates by quickly resolving issues.
  • Completed daily logs for management review.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Trained and supervised employees on office policies and procedures.
  • Proofread and edited documents for accuracy and grammar.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Ordered and distributed office supplies while adhering to fixed office budget.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Developed and implemented strategies to streamline office operations.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
  • Served as corporate liaison for finance, IT and marketing departments.

Administrative Assistant

A
08.2018 - 10.2018
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
  • Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Assisted development and implementation of new administrative procedures.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Developed strategies to streamline and improve office procedures.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Managed department budgets and generated financial reports for management review.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Established administrative work procedures to track staff's daily tasks.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Performed research to collect and record industry data.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Transcribed and organized information to assist in preparing speeches and presentations.

Education

Bachelor of Arts - A

A
A
01.2026

Cert - Business

Tafe
12.2023

Skills

  • Budget Adherence
  • Documentation and control
  • Policy and procedure modification
  • Data Acquisition
  • Proposal Writing
  • Procedure Development
  • Document Control
  • Credit and collections
  • Presentation Design
  • Expense Reporting
  • Database Administration
  • Contract Negotiations
  • Equipment Repair
  • Database Management
  • Records Management
  • Data retrieval systems
  • Training and coaching
  • Payroll and budgeting
  • Office Management
  • Personnel Management
  • Event Coordination
  • Meeting facilitation
  • Account Reconciliation
  • Travel Arrangements
  • Scheduling appointments
  • Human Resources Support
  • Scheduling and calendar management
  • Relationship Building
  • Workflow Planning
  • Team Leadership
  • Process Improvement
  • Time Management
  • Inventory Management
  • Software Proficiency
  • Adaptability and Flexibility
  • Organizational Skills
  • Attention to Detail
  • Budget Management
  • Decision Making
  • Report Writing
  • Event Planning
  • Performance Evaluation
  • Problem Solving
  • Staff Supervision
  • Data Analysis
  • Resource Allocation
  • Conflict Resolution
  • Customer Service
  • Project Coordination
  • Effective Communication
  • Policy Implementation
  • Invoice Processing
  • Meeting planning
  • Scheduling
  • Letter preparation
  • Appointment Scheduling
  • Mail handling
  • Reception oversight
  • Office Administration
  • Workflow Optimization
  • Filing
  • Research
  • Quality Assurance
  • Travel Coordination
  • Minute Taking
  • Clerical Support
  • Calendar Management
  • Data Entry
  • Spreadsheet Management
  • Report Transcription
  • Compensation and benefits
  • Project Planning
  • Database entry
  • OSHA Compliance
  • Internet Research
  • Substitute Teacher Coordination
  • Computer Skills
  • Document retrieval
  • Social media knowledge
  • Accounting Support
  • Multi-Line Phone Systems
  • Contract agreement preparation
  • Records Management Systems
  • Social Media and Promotions
  • Staff Motivation
  • Document Management
  • AP/AR proficiency
  • Documentation and Recordkeeping
  • Project Management
  • Strong Problem Solver
  • Spreadsheets
  • Professional Communication
  • Customer and client relations
  • Videoconference preparation
  • Confidential Document Control

Certification

  • Licensed [Job Title] - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • [Area of expertise] License - [Timeframe]

Languages

Italian
Native or Bilingual

Timeline

Administrative Officer

A
01.2020 - 11.2023

Administrative Assistant

A
08.2018 - 10.2018

Bachelor of Arts - A

A

Cert - Business

Tafe

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Luisa Cattarinuzzi