Luisa Fato

• Assisted individuals with daily living activities and personal care needs.
• Implemented individualized care plans to support client goals and preferences.
• Communicated effectively with clients and families to ensure understanding of services.
• Accompanied clients to medical appointments and assisted them with their daily needs.
• Conducted household tasks, including cleaning and laundry, to maintain a clean and safe living environment.
• Assisted clients with daily living activities, such as personal hygiene and meal preparation.

• Assisted individuals with daily living activities and personal care needs.
• Implemented individualized care plans to support client goals and preferences.
• Communicated effectively with clients and families to ensure understanding of services.

Home care duties

Personal care

Transport

Shopping

• Receiving Mail
• Sorting Mail
• Experience in sorting equipment
• Motivating and being of assistance with fellow team members
• Awarded Mail Officer of the year for 2006
• Maintaining Productivity Targets are met efficiently
• Being utilised as a (POC) point of contact in absence of Managers
• (Acting Team Manager) Fomoca Machine
• Fire Warden
• OH&S Representative
• Position Made Redundant

• Customer Service
• Cleaning and tidying duties (cleaning rooms)
• Computer work (including word processing)
• Serving patrons and assisting their needs

• Customer service
• Sorting and tidying files
• Computer work (including word processing)
• Answering the telephone
• Assisting patients/ Booking appointments/ Billing patients
• Cleaning equipment
• Batching Medicare forms