Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Luisa-Sophie Ligner

Sydney,NSW

Summary

Dedicated customer service professional with extensive experience in the hospitality, tourism and hotel industry. Solid team player with outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to the success of the company.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Waitress

Thirty Eight Chairs (Italian Restaurant)
10.2023 - 12.2023
  • Taking orders, informing about the specials and giving recommendations
  • Serving food and drinks
  • Table Set-up and take-down
  • Operating cash register, taking payments and issuing customer receipts

For reference: 0 468 750 808 (phone number of the manager)

Waitress

Grimm´s Hotel Berlin-Potsdam
03.2023 - 10.2023
  • Table and buffet Set-up and take-down
  • Serving and waiting on customers
  • Keeping server areas clean and stock
  • Assisting guests with any additional services

Babysitter

Babysitter Berlin
10.2022 - 10.2023
  • Playing games and reading books to young children
  • Tidying up and cleaning up after activities
  • Helping with homework

HR Assistant

KVL Projektmanagement GmbH
10.2022 - 03.2023
  • Documenting human resources records, updating Human Resources Information System and digitsing documents
  • Responding to inquiries by answering telephone calls, face-to-face enquiries and emails
  • Organising events (e.g. planing a Health Day)
  • Health Management

Ice Cream Attendant

Dolci Ice-Lounge
04.2022 - 10.2022
  • Preparing ice cream and sundaes to customers
  • Maintaining menu knowledge to make recommendations
  • Operating cash register, taking payments and issuing customer receipts
  • Keeping tidy and organising area to comply with cleanliness standards

Education

High School Diploma -

Immanuel-Kant-Gymnasium
Teltow
06.2023

Skills

  • Customer service experience
  • Problem solving abilities
  • Fit and a `can-do` mentality
  • Job-specific technical skills (eg carrying plates)
  • Organising and planning talent
  • Excellent communication skills
  • Ability to multitask
  • Child friendly
  • Very resilient
  • Reliable and responsible

Certification

  • RSA
  • First aid
  • Driver´s license
  • Architecture internship

Interests

  • Sports: surfing, team sports (e.g. handball)
  • Photography
  • Childcare

Timeline

Waitress

Thirty Eight Chairs (Italian Restaurant)
10.2023 - 12.2023

Waitress

Grimm´s Hotel Berlin-Potsdam
03.2023 - 10.2023

Babysitter

Babysitter Berlin
10.2022 - 10.2023

HR Assistant

KVL Projektmanagement GmbH
10.2022 - 03.2023

Ice Cream Attendant

Dolci Ice-Lounge
04.2022 - 10.2022

High School Diploma -

Immanuel-Kant-Gymnasium
Luisa-Sophie Ligner