Luisanny Mendoza
3 Saleham St - Lathlain WA ,WA
Summary
Dynamic and results-oriented professional with a proven track record at Guzman Y Gomez, adept at maintaining high safety and sanitation standards, and enhancing customer satisfaction through exceptional service. Skilled in quick learning and problem-solving, I excel in fast-paced environments, demonstrating a strong work ethic and team-oriented approach. Achieved significant improvements in kitchen efficiency and customer feedback.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Line Food Worker
Guzman Y Gomez
04.2023 - Current
- Complied with all safety regulations, preventing accidents or injuries in the workplace.
- Conducted routine equipment maintenance, ensuring optimal functionality and minimizing downtime in the kitchen.
- Adapted quickly to changing menus or ingredients, maintaining consistent quality in dish preparation.
- Enhanced customer satisfaction by providing attentive service and customized meal recommendations.
- Demonstrated versatility by cross-training in various roles within the restaurant, supporting the team wherever necessary during busy shifts or staff shortages.
- Maintained a clean and organized workspace for improved productivity and adherence to sanitation standards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Cashier
Payuan Tang Automercado Tang
01.2019 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
U. E Instituto San Martin
Venezuela 07.2017
Skills
- Positive Attitude
- Strong Work Ethic
- Team Oriented
- Quick Learner
- Customer Service
- Problem-Solving
- Attention to Detail
- Multitasking
- Working Quickly
- Cleaning and sanitation
- Food safety knowledge
Certification
Paragon Corporate Training
- Provide Responsible Service of Alcphol (RSA)
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Line Food Worker
Guzman Y Gomez
04.2023 - Current
Cashier
Payuan Tang Automercado Tang
01.2019 - 12.2022
High School Diploma -
U. E Instituto San Martin
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